Australia Job Openings
GitHub, Inc.
Senior Solutions Engineer
FULL TIME
August 30, 2024
Locations: In this role you can work from Remote, Australia
Overview:Git Hub helps companies and organizations succeed by allowing them to build better software, together. We're looking for experienced Senior Solutions Engineers in Australia to provide technical sales support for our enterprise customer base.
Our Senior Solutions Engineers are responsible for the technical relationships with customers and prospects, working as trusted advisors to remove technical objections and creatively address pain points in a customer's SDLC. They will work internally with sales and product development teams to identify solutions that meet customers' business needs and document requests to expand the capabilities of Git Hub's platform.
We're extremely passionate about the quality of our work. If you're always curious to find new solutions, ambitious and dedicated to solving customers problems, you might be a fit for this role!
Responsibilities:
- Owning all technical aspects of the sales cycle, from discovery to qualification to proof-of-concept design/execution to post-sales transition
- Identifying customer business and technical requirements and matching them to product solutions
- Building joint customer strategies with enterprise sales, support, and customer success to encourage product adoption
- Delivering live demonstrations of Git Hub’s products and platform to prospective customers
- Building relationships with key decision makers and serving as a customer's technical point of contact and advocate
- Navigating complex technical scenarios to help customers migrate to Git Hub from their existing development tools and workflows
- Learning about customers' successes and challenges, sharing customer feedback within Git Hub, and advocating for customer interests
- Communicating internally customer’s technical goals to guide post-sales teams to successful outcomes
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Several years of experience in software engineering, solutions architecture, systems integration, or any other related technical roles
-
Multiple years of experience in customer-facing technical roles such as pre- or post-sales engineering, support engineering, technical project management or other related roles
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Ability to communicate effectively at a business proficiency level in English
-
Ability to travel up to 25% travel throughout APAC to meet with customers, with occasional travel beyond (e.g. USA) for company events
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Domain knowledge in one or more of the following:
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Source Control Management (SCM) including Git & Git Hub workflows, and the value of Dev Ops & Dev Sec Ops
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Continuous Integration and Continuous Delivery (CI/CD) architecture, tools and workflows
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Dev Sec Ops, including software composition and security analysis, SAST/DAST tooling, and common patterns & industry trends
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Artificial Intelligence’s impact on the developer tools space
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Source Control Management (SCM) including Git & Git Hub workflows, and the value of Dev Ops & Dev Sec Ops
- Customer-obsessed
- Ship to learn
- Growth mindset
- Own the outcome
- Better together
- Diverse and inclusive
- Model
- Coach
- Care
- Create clarity
- Generate energy
- Deliver success
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At Git Hub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
Join us, and let’s change the world, together.
EEO Statement: Git Hub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
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