About Us:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Short Description: Looking for Sr Service Now Developer

Location : Melbourne, Australia
Role : Service Now Developer
Salary range: AUD 108,571- 119,893(Annual Gross)

Roles and Responsibilities:

• Design and develop advanced applications, HR services and workflows
• Lead requirement gathering sessions with stakeholders, focusing on functional and technical requirements.
• Perform system integrations between Service Now and external tools maintaining data integrity and seamless operations.
• Provide ongoing support and enhancements, designing and building process and data flows and ensuring robust documentation and support

Skill / Competencies / Experience:

ESSENTIAL

• 5+ years of experience in Service Now Platform
• Good knowledge of Service Now technology landscape to be able to guide team.
• Excellent knowledge of Service Now HRSD Module
• Experience in e2e implementation of Integrations (Webhooks, Rest API, Integration Hub)
• Strong knowledge of Workflows, Flow designers, Server-side and Client-side scripting

PREFERRED

• Strong knowledge of CMDB (CSDM knowledge is desired)
• Knowledge of SNOW Mobile Application

ADDITIONAL

• Excellent customer facing skills
• Excellent written and verbal communication skills
• Strong attention to detail and outstanding analytical and problem-solving skills.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infosys_ta@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”