Pullman Bunker Bay is a 5-star luxury beachside resort located in the stunning Margaret River Region of Western Australia. The resort offers 150 beautifully appointed bungalow-style villas, a variety of food and beverage options at the Other Side of the Moon restaurant and bar, award-winning conference and wedding facilities, and a rejuvenating day spa.
While living and working in this picturesque area, you can explore sailing adventures, savour award-winning wines, and experience world class whale watching from the banks of Bunker Bay Beach.

Purpose
As our dedicated Spa Receptionist you are the first point of contact for our guests, playing a vital role in ensuring a welcoming and professional environment, while also managing the administrative side of the spa.

This role offers a fantastic opportunity for someone currently studying beauty therapy or looking to build a career in the wellness sector

Key Responsibilities:

• Greet clients warmly, creating an inviting and relaxing atmosphere
• Handle enquiries, schedule appointments, and manage treatment bookings
• Provide information about spa services and products, upselling treatments and retail items where appropriate
• Maintain a high standard of presentation for the reception area and guest amenities
• Assist with administrative duties, including data entry and payment processing
• Ensure guest satisfaction by responding to needs and requests with care and professionalism

Skills and Experience

• A passion for people and delivering exceptional customer service
• Great communication skills and the ability to make clients feel valued
• Strong organisational and administrative abilities
• The ability to work well within a team and independently
• Immaculate presentation and a friendly, positive attitude
• Weekend availability is essential, with some weekday hours required

Previous experience in a reception or customer-facing role is preferred but not essential. If you're new to the wellness industry, this is an ideal role to get started while you study or transition into a career in beauty or spa therapy.
If you have a genuine desire to help others feel relaxed and rejuvenated, we’d love to hear from you!

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.