Australia Job Openings

Wintringham

Supportive Housing Case Worker(HHS)

Carlton South

FULL TIME

November 19, 2024

HHS - Supportive Housing Case Worker
Audrey Rainsford – Carlton (VIC)
Full Time Basis

  • Competitive pay rate: $36.09-$43.55 /hr (depending on qualifications and experience) + superannuation.
  • Two(2) positions available
  • Join a rapidly growing not-for-profit organisation committed to social justice
  • Wintringham promotes ongoing training and professional excellence
  • Full Time - Rotating roster (includes varying weekday shifts from 8:30am-9:30pm)
  • Based at our Audrey Rainsford Building in Carlton (VIC)

About us
Wintringham is a specialised non-religious not-for-profit welfare organisation. We are committed to providing older people who are at risk or have experienced homelessness with a range of high-quality care, housing and services. We employ more than 1,000 staff across Victoria and Tasmania
Wintringham’s Supportive Housing Project – the Audrey Rainsford Building is comprised of beautifully finished apartments centrally located in Carlton. The Supportive Housing multi-disciplinary team consists of Coordinators, Case Workers, Recreation staff and Tenancy staff, who are in place to support a staged approach to independent living and enhance the community engagement of its residents.

Your new role
Two exciting opportunities exist to be an integral part of a core project at Wintringham. The HHS - Supportive Housing Case Worker positions are suitable for candidates with experience in Intensive Case Management or skills in AOD Mental Health, Family Violence or Homelessness. These roles will manage a caseload of residents at Audrey Rainsford, helping each individual to identify their strengths, as well as their support needs, to develop individualized case plans. The positions will work collaboratively with residents to create a meaningful life, assisting them to develop self-management skills across mental and physical wellbeing, personal safety, and crisis management and harm minimization with the aim of supporting them through a staged approach to living independently and community engagement.
The Case worker roles are Full Time, each working a rotating roster across Monday to Friday, including varying weekday shifts from 8:30am-9:30pm

Your responsibilities and duties will also include:
  • Work with residents by linking and referring them into clinical services as well as social and recreational activities.
  • Utilise your knowledge of harm reduction and brief intervention, trauma informed practice, conflict resolution, MARAM and Housing First principals to manage a case load of clients.
  • Ensure residents obtain access to Commonwealth Home Support Program (CHSP), Home Care Packages and NDIS services by providing referrals and case management services.
  • Responding to resident feedback and complaints in line with Wintringham policy and procedures.
  • Utilising relationships within sectors to assist access into other services and systems.
  • Working collaboratively with the other support workers and teams to ensure a collaborative team culture is maintained.

We are looking for candidates with the following:
  • A qualification in Social Work, Welfare, Community Services or equivalent.
  • Experience in a support worker role in Intensive Case Management with specific training and/or experience in: AOD Mental Health and Family Violence or Homelessness services.
  • An understanding of the Housing and Homelessness Service sector My Aged Care, NDIS and other relevant service systems.
  • Proven commitment to excellence, accountability and innovation in best practice service delivery in the fields of homelessness and housing support.
  • Well-developed communications skills and the ability to with engage people from varying backgrounds.
  • First Aid Certificate.

This sounds great! How do I apply?
For more information about this role, a copy of the Position Description can be accessed here

Please address your responses to the key selection criteria (located in the position description) in your cover letter.

Applications can be directed to Lauren Finnegan and submitted via our website.

Please upload your documents in PDF Format

Applications close on Wednesday 4th of December 2024 at 5pm.

Successful applicants may be required to undergo a Preemployment Screening, NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both of these parties will prevent Wintringham from being able to continue with your application.
Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.
Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having three doses of a COVID-19 vaccine before commencing employment and must provide evidence.
Wintringham is committed to providing safe and inclusive environments and services. We celebrate differences in ability, age, culture, gender, gender identity, race, religion, sexuality, spirituality and beliefs. Everyone has a right to feel welcome, respected and valued in a workplace free of discrimination and harassment.

The safety of all older people is paramount, and we have zero tolerance for family violence including elder abuse.

Wintringham proudly acknowledges Australia’s First Peoples as the Traditional Owners and Custodians of Country and pay respect to Elders past, present and emerging.


Diversity and inclusion makes our community and Wintringham stronger, and contributes to helping us end homelessness for older people.

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