Australia Job Openings
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Mission Australia
Team Leader
Port Macquarie
FULL TIME
October 7, 2024
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Permanent | Full time
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Salary: $99,683 + super + salary packaging
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Location: Port Macquarie NSW 2444
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Make a meaningful difference to the lives of Australians in need
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Provide culturally sensitive and responsive case management sessions.
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Implement Mission Australia’s National Case Management Approach.
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Support the Program Manager in conducting staff meetings and providing information on case management development and service delivery.
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Supervise a small team of case workers to offer tailored advice and support with appropriate engagement strategies.
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Assist clients with brief therapeutic interventions and make referrals to suitable services.
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Develop holistic, strength-based individual support plans using SMART goals.
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Refer clients to supplementary services as needed.
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Respond to referrals from internal and external support services.
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Conduct phone and face-to-face assessments of client suitability for support.
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Manage initial client registrations, including all necessary paperwork and application forms.
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Induct clients into the service, covering property, facilities, financials, and regulations.
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Complete a range of administrative tasks, including statistics, reports, referral letters, and goal plans.
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Relevant university degree with relevant experience or other appropriate qualifications or experience acceptable to Mission Australia to perform the role.
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Demonstrated ability to provide leadership and expert advice to employees at lower levels.
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Demonstrated professional approach to the role including maintaining professional boundaries
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A positive and person-centered approach with a strong guiding belief about everyone’s capacity to self-right and grow within and beyond their current circumstances
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An understanding from combined lived experience and professional development about factors that support recovery and a proven ability to use this to positively support others on their recovery journey
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Has a sound understanding of Mission Australia’s Values and Code of Conduct and applies these in their role when interacting with other internal and external stakeholders
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Demonstrated ability to plan, coordinate and supervise the implementation of educational and/or development programs for clients
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Demonstrated knowledge of relevant policy and legislation
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Highly developed written and verbal communication skills, including highly developed administrative skills and the ability to provide support to management of a complex nature
Your benefits
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Rewarding work – every day you know you’re making a real difference
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Not-for-profit salary packaging, reducing your tax
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Free external, confidential counselling
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Volunteering opportunities
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Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
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