Australia Job Openings

Isaac Regional Council

Team Leader - Customer Administration Moranbah

Moranbah

FULL TIME

October 20, 2024

  • Salary $93,628.40 - $96,953.73 per annum
  • Nominally 72.5 hours per fortnight
  • RDO's in accordance with Council Policy


Team Leader – Customer Administration
Moranbah


As a progressive employer of choice, we know that flexible work arrangements, employee benefits and workplace recognition is important to our people, and we strive to deliver a team culture where staff feel valued and accommodated. Now is the time to join this team!

An exciting opportunity exists for a permanent full-time Team Leader – Customer Administration to join our Water and Waste (W&W) Directorate, based in Moranbah. Located approximately 200km inland from Mackay, Moranbah is a small mining community that has a strong community focus, and prides itself in its rich history and various recreational activities.

Reporting to the Program Leader – Customer Admin and Business, the Team Leader – Customer Administration position leads the Customer Administration team who provide customer service, administrative and financial support to the W&W Directorate and coordinate actions associated with Mi Water, monthly reconciliations and water meter reading.

To be successful in this position, you will have:
  • A caring attitude, paired with a positive work ethic and demonstrated commitment to working collaboratively as part of a team to reach a shared goal.
  • Superior administration, customer service, problem solving and conflict resolution skills and demonstrated experience, minimum 5 years preferred.
  • Demonstrated leadership skills with the ability to manage and motivate high functioning teams.
  • Demonstrated ability to consistently achieve goals, work autonomously and prioritise work tasks to achieve program objectives, including the ability to manage multiple projects simultaneously.
  • Advanced computer literacy, including advanced proficiency in Microsoft Applications and Finance Systems.
  • Tertiary qualifications in Finance, Accounting or a related discipline, or equivalent level of expertise and experience to undertake the range of activities required.
  • Demonstrated financial understanding and analysis skills.
  • A high level of attention to detail.

If you are successful in this position, you will receive:
  • Salary $93,628.40 - $96,953.73 per annum
  • Nominally 72.5 hours per fortnight
  • 5 weeks annual leave @ 17.5% loading
  • RDO’s in accordance with Council Policy
  • Up to 14% super in accordance with Council Policy
  • Discounted Corporate Health Cover through multiple providers with competitive extras and coverage benefits
  • Access to free sessions with Gryphon Psychology in accordance with our Employee Assistance Program
  • Amazing opportunities to further your intended career path by way of succession planning, career development opportunities (e.g., upskilling through education, qualifications, etc.)
  • Active Social Club, and much more!
For more details on this exciting position contact the Manager Business Services during business hours: Lisa Tonkin: (07) 4846 3553 or email lisa.tonkin@isaac.qld.gov.au

BEFORE YOU APPLY: Ensure to visit https://www.isaac.qld.gov.au/careers to review the position description on Isaac Regional Council’s website, as it may contain details relevant to the application questions.

HOW TO APPLY
Please express your interest by submitting a current resume and cover letter, including:
  • Why you believe you could fulfill this role (skills/qualification/experience)
  • Demonstrated familiarity with the role or similar
  • Motivation to apply for the position


Applications Close: 5pm Sunday 10 November 2024


IRC has the right to commence the recruitment process prior to the closing date.


Isaac Regional Council is an equal opportunity employer. Aboriginal and/or Torres Strait Islander people and disadvantaged job seekers are encouraged to apply.
Only people with the right to work in Australia may apply for this position.
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