About the role:
As a Technical Sales and Support Representative, you will play a crucial role in driving our sales efforts and providing exceptional support to our customers. You will be responsible for understanding customer needs, offering tailored solutions, and ensuring customer satisfaction. You should be able to develop an excellent rapport with new and existing customers by being able to transfer technical information to non-technical clients and build confidence in our products and brands.
Key Responsibilities:

• Develop and maintain strong relationships with new and existing clients.
• Organise and plan customer calls and visits in advance for meeting optimization
• Convert website and phone enquiries in to planned customer calls/visits.
• Provide technical support and product information to customers.
• Provide technical information to various non-technical customers and consumers
• Provide resolutions to customers and liaise with internal teams to problem solve queries and issues raised.
• Identify and pursue new sales opportunities.
• Promote, upsell and cross sell WAM Group products by keeping customer updated about new and existing products
• Use multi-tier sales techniques to engage various stake holders e.g. Direct customers & consumers, contractors, site-planners, councils, water authorities etc)
• Conduct product demonstrations and training sessions.
• Collaborate with the engineering team to address customer requirements.
• Prepare and deliver technical sales presentations and proposals.
• Collate, generate and present reports to internal and external teams
• Update and maintain customer records, information and communication updates
• Achieve sales targets and contribute to the growth of the company.

Candidate eligibility requirements

• Bachelor’s degree or higher mandatory. (Engineering stream preferred)
• Proven experience of minimum 2 years in sales and support role.
• Experience in water and wastewater industry is highly preferred.
• Strong technical knowledge and the ability to understand complex products.
• Result-oriented mindset with a track record of meeting or exceeding sales targets.
• Proactive & self-motivated with the ability to work independently / as part of a team.
• Excellent interpersonal and communication skills.
• Ability to deliver persuasive sales presentations and demonstrations.
• Strong negotiation, problem-solving skills and attention to detail.
• Strong IT, software and sales tracking tool skills to manage
• Previous experience to report on sales activities periodically.
• A valid driver’s license and willingness to travel to meet clients, attend trade shows, and industry events as required.

Employee Benefits

• Competitive salary & flexible working arrangements
• Supportive leadership and connected team environment
• Opportunities for professional growth and career development.
• A supportive work environment that values teamwork and innovation.
• WAM Group lineage and technical leadership advantages

About Us
The Italian WAMGROUP, is a global leader in developing and #manufacturing equipment and plant #components for #bulksolids handling and processing, has been represented in Australia by its own subsidiary since 1997 knows as WAM Australia. In Australia, we are a leading provider of industrial equipment and solutions, specializing in bulk material handling, dust filtration, and mixing technology.
WAM Australia is responsible for distributing the WAMGROUP product range in Australia, Papua New Guinea, New Zealand, as well as parts of Micronesia. We are committed to delivering high-quality products and exceptional service to our clients across various industries.
SAVECO, a brand of WAM Group dedicated to #Waste Water Technologies. Our team is dedicated to excellence, and we are looking for a dynamic individual to join us as a Technical Sales and Support Representative. If you are passionate about wastewater treatment and ready to take your career to the next level, we want to hear from you.
WAM Australia is an equal opportunity employer. Employment is finalised on the basis of qualifications, merit and business need, not personal or protected attributes. We welcome applications from all cultural backgrounds and experiences. Please advise our team if you require assistance throughout the recruitment process.
As part of our recruitment process, candidates may be asked to complete online psychometric testing, medical assessments (including Alcohol & Other Drug) and onsite / virtual interviews.
Application
Apply by clicking the link below. Alternatively, you can email hr.auwam@wamgroup.com for any queries of clarifications required.
Note: This position is not open for external recruiters. Please do not send any resumes or references without a valid contract already in place.
Job Type: Full-time
Pay: $65,000.00 – $75,000.00 per year
Work Location: In person