Hi, we’re Fever!
We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment. Our portfolio of permanent experiences is growing in Australia, and we are looking for a Venue Manager to look after our upcoming experience "SENSAS" in Melbourne.
ABOUT SENSAS
SENSAS is a unique immersive activity, where teams of 4 to 60 go through Sensory Labs - including in complete darkness - to put their senses to the test and face their fears taking on original and fun challenges they have never seen before.
We are dedicated to bringing joy and a unifying time to our guests during a two-hour activity that is available seven days a week. But it does not stop here.
By surpassing themselves, our guests collect a number of SENSAS Charms which will be converted into a donation that SENSAS makes for its partner charity supporting people with disabilities.
SENSAS is proud to combine a strongly interactive and fun activity that raises awareness, with real actions through donations.
HERE'S THE EXCITING BIT
SENSAS has been very successful since its launch in 2015 in France, and we now operate dozens of venues internationally.
SENSAS Melbourne is searching for their Venue Manager, to provide the best experience to our guests, lead our team of 5 to 7 “Master of Senses” and grow the business forward.
As the Venue Manager, you will directly report to SENSAS founders and the Fever Project manager, and be responsible for:
● As the A-leader of SENSAS Melbourne, recruiting, training and inspiring your team composed of enthusiastic Master of Senses.
● Guaranteeing our venue will always be a safe & welcoming place to visit and work in.
● Building and maintaining great relationships with guests, companies, influencers, journalists, suppliers and partners (i.e. our partner local charity).
● Optimising the company’s process in order to be the most efficient.
● Growing the business by attracting new B2B & B2C customers, ensuring the utmost satisfaction and a consistent word of mouth.
● Make the SENSAS experience the must-do activity in Melbourne by encouraging teams to gather as many reviews as possible on Fever and Google.
WHO WE ARE LOOKING FOR
We are looking for a natural born leader with proven experience in the hiring and management of A-players teams and proven track records having successfully built a business unit in the entertainment or leisure industries. You possess great interpersonal and communication skills and are often presented as friendly and enthusiastic. Your energy must drive targeted demographics to come to SENSAS whilst steadily delivering an unparalleled experience to them.
You need to be comfortable representing SENSAS in Australia, and be the voice of the SENSAS Group and its founders in the country.
This role is for you if you have the following:
● Inspiring leading skills
● A positive can-do attitude
● Utmost ownership, rigor, autonomy and work organization
● Time management skills, and the ability to multi-task efficiently
● Flexibility in your availability
● Strong customer service skills
● Strong social skills
● Intuition and adaptability
● Attention to detail
Job Types: Full-time, Permanent
Pay: $60,000.00 – $70,000.00 per year
Ability to commute/relocate:

• South Yarra, VIC 3141: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• When are you available from?
• Are you willing to work on evenings and on weekends?
• Do you have passions/hobbies in life? If so, what are they?
• Have you ever had a customer service or sales experience?
• Have you ever had experience as an entertainer?
• What is your expected annual base salary?

Experience:

• Event or Venue management: 1 year (Preferred)
• People management: 1 year (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person
Application Deadline: 26/10/2024
Expected Start Date: 18/11/2024