Austria Job Openings

Rosewood Hotel Group

Front Office Associate

Vienna

FULL TIME

August 24, 2024

General Information

Country/Region

Austria

Province/City

Vienna

Location

Rosewood Vienna

Department

Rooms - Front Office

Job Type

Full-time Permanent

Job Description

We are looking for a committed and highly motivated colleague to join our service team with immediate effect in the following position: Front Office Associate!
We entrust you with:

You are responsible for a smooth check-in and check-out and all associated administrative tasks
You are responsible for the highly professional and personalized care of our guests - before, during and after their stay
Through your sensitivity, you build a special connection with our guests and ensure unique guest experiences
You handle all guest interactions with the highest level of hospitality, professionalism and discretion

What we are looking for:

You have successfully completed training in the hotel industry and already have some work experience
You are keen to really get started in the luxury hotel industry
You are a passionate host with a high sense of quality and responsibility
You have excellent German and English language skills and enjoy using them
Knowledge of MS Office programs and Opera is an advantage

What is in it for you:

Promotion of talent, training and further education, as well as promotion of junior staff
Benefits within the Rosewood Hotel Group
Benefits within Erste Group Bank AG
Varied and healthy meals in the team restaurant
High-quality uniforms incl. free cleaning
Lived appreciation of the team incl. fun and celebrations
Gifts and small attentions in between
Very good public accessibility, as well as a public transport allowance

Discover your calling - we are look forward to hearing from you!

About Us

Rosewood Vienna opened in July 2022 as the brand’s fifth property in Europe. Housed in an historic 19th century building which was the former headquarters for Erste Group Bank AG, Rosewood Vienna is ideally situated on Petersplatz, one of the most famous squares in Vienna’s Old Town. Located just steps away from the city’s most luxurious shopping and dining and its most famous historical sites, Rosewood Vienna serves as an unsurpassed gateway to one of Europe’s most charming destinations. Rosewood Vienna combines the best of European architecture and design with a refined yet modern style. The hotel offers 99 spacious guestrooms and suites, all of which will feature separate spaces for entertainment and relaxation. The contemporary accommodations merges the past and present through a thoughtful combination of elegant textural and artistic elements and the latest technological features. The project’s design was overseen by A2K Architects and BEHF Corporate Architects in Austria and the London-based Alexander Waterworth Interiors firm. The property features a variety of dining and entertainment options, including a rooftop bar with exceptional views of the city and an intimate restaurant in a garden setting serving European cuisine and carefully crafted beverages appealing to guests and locals alike. Rosewood Vienna also features Sense, A Rosewood Spa, which serves as a private sanctuary for relaxation away from the busy sights and sounds of the city. Additionally, the hotel includes meetings and events spaces to allow for a variety of private gatherings and conferences.

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