Austria Job Openings

Square One Resources

Level 2 Technical Support Specialist - Austria

Krems an der Donau

August 21, 2024

Job Title: Level 2 Technical Support Specialist Location: Krems an der Donau, Austria Salary/Rate: €150-200 per day Start Date: 02/09/24 Job Type: Contract Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Level 2 Technical Support Specialist to join their team for a six-month contract. Job Responsibilities/Objectives You will be responsible for providing Install Move Add Change (l MAC), Break-Fix and end user support activities as required. 1. Where required, provide support for the Manufacturing "Shop-Floor" handhelds, laptops, and scanner devices. 2. All activities such as installation, uninstallation, re-installation, move, add and change will collectively form IMAC 3. IMAC services would include Installing equipment and software, including new equipment and software or upgrades. 4. Re-loading data, user configuration data or backup files as necessary 5. Perform data collection/preservation activities as they relate to migrations and/or e Discovery. Required Skills/Experience The ideal candidate will have the following: 1. Good Communication Skills. 2. Fluent in English and German (C1+) 3. Good Analytic/Troubleshooting Skills. 4. Strong working knowledge of MS Windows Operating System. 5. Working knowledge of MS Office and basic business application. 6. Good Customer Support Skills. 7. Desk side support services experience. 8. Basic knowledge of networks, telecom, and compute/storage. 9. Basic knowledge of mobile device support Disclaimer Not with standing any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.

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