Austria Job Openings
Wolt
Merchant Onboarding Associate
Vienna
FULL TIME
October 29, 2024
Wien, Austria
Full-time
Hey, you look like you might be our new Merchant Onboarding Associate
Wien, Austria
Full-time
The Merchant Onboarding Associate is responsible for assisting our restaurant and retail partners in onboarding their venues, ensuring their menus are updated on the platform and offering general day-to-day support.
Day-to day
- Onboarding venues into Wolt’s Platform. This includes contracts, photography, menu, translation and Wolt app training.
- Building relationships with our restaurant and retail partners by training them on using our systems and keeping them up to speed on any updates
- Ensuring our portfolio of restaurants and retail shops reach the highest Wolt service standards by conducting frequent quality and satisfaction checks
- Developing our restaurant and retail partners and their business by using our collected user data
- Being responsible for our menu-platform always being up to date with the text and visuals that reflect the Wolt brand
- Managing equipment inventory
Our humble expectations
- Technical ability and logical thinking with an aesthetic sense
- Excellent interpersonal skills with the ability to adapt tone to suit the audience
- Structured, detailed and service oriented
- Fluent in German and English
- Strong time management skills with efficient task prioritization
- Located in the Vienna Region
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