Austria Job Openings
Wolt
Support Associate
Vienna
FULL TIME
October 29, 2024
Vienna, Austria
Full-time
Hey, you look like you might be our new Support Associate
Vienna, Austria
Full-time
- Processing incoming live chats from our customers, venues and couriers in shifts.
- Development of our support function together with the support team as well as other teams within Wolt.
- You provide both inbound and outbound support via phone calls.
- Proactive problem solving by monitoring order volume with our internal tools
- Ensuring that the delivery operation runs smoothly, in close consultation with the operations team.
Our humble expectations
- You have excellent communication skills - speak fluent German and can express yourself well in English.
- This is a shift work position. You can work mornings, evenings and even weekends - Wolt is available to his clients seven days a week.
- You have already gained experience in customer-oriented jobs and are a team player.
- You have a quick grasp, an eye for detail and never lose sight of the big picture.
- You are tech-savvy and interested in digital products.
Next steps
If you like working in a high-growth environment, want to take on responsibility and be part of an extremely ambitious team, then apply!
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