WHO WE ARE LOOKING FOR:
A passionate UX designer and researcher, who will play a crucial role in shaping our products and services. You'll collaborate with cross-functional teams, including product managers, engineering and business development. Your work will directly impact our users' satisfaction and business success.


YOUR ROLE AND RESPONSIBILITIES:

• Create outstanding UX and UI, balancing creativity with practicality, ensuring delightful user experiences while meeting business goals.
• Create wireframes, prototypes, sketches, proposals and high-fidelity designs using tools like Figma.
• Own the product design process from concept, through discovery to final delivery.
• Work closely with product managers, analysts, and engineers to collaborate on planning and ensure seamless implementation of designs.
• Champion data-driven decision-making, translating usage data, feedback and experimentation results into actionable insights.
• Conduct user research, usability testing, and user interviews to ensure your designs and concepts are tailored to user needs and are solving the users’ problems effectively.
• Set and evaluate performance metrics, the impact of your designs, and ideate new hypotheses for further design iterations.

IN ORDER FOR YOU TO BE SUCCESSFUL, YOU BRING:

• Proven experience as a Product and/or UX Designer (portfolio required).
• A strong understanding of user-centered design principles.
• Creativity, adaptability, and a passion for solving complex design challenges.
• An ability to work independently adapting to project requirements and timelines.
• Excellent communication skills and ability to collaborate effectively with cross-functional teams.
• Proficiency in Figma (or similar design tools) for creating wireframes and prototypes.
• Familiarity with tools such as Mixpanel, Braze and other analytics platforms.
• Experience from the payment industry and/or B2B2C products.

APPLICATION PROCESS:
Interested candidates should submit their resume, cover letter, and portfolio. Please highlight relevant experience, design process, and any notable achievements.


BENEFITS // WHAT WE OFFER:

• Remote first: You can manage your working hours flexibly and pursue our “work-from-anywhere policy”, or enjoy your workday in one of our offices in Vienna or Berlin. The only thing to be aware of: Arrange your day according to Vienna time and be present in our offices from time to time, depending on your role.
• Impact in health care: Take your chance to have a positive impact on our healthcare system, by helping to create and develop hi.health further.
• Embrace our internationality: Be part of a highly professional, international and inclusive work environment with English as its working language. We love our diversity in all matters and want it to grow further!
• Start Up your vibes: We live autonomy, feedback and self-organization in a fast-paced environment. We appreciate your thinking outside the box, your ideas, your honesty and your very own personality.
• Personal development: We take investment seriously and support your further education by providing you with a professional development budget.
• What else? A range of employee benefits: Based on your location and country of residence, we provide competitive packages in the different regions
• Fair salary package: For this full-time position we offer a minimum salary of 47.000,00€ gross per year. Your actual salary will be based on your experience and qualification.

ABOUT US:
At hi.health we are creating smooth and digital ways to access healthcare, by layering fintech solutions on top of insurance integrations.
We are a driven team, headquartered in Vienna (AT) but with colleagues spread all across Europe. We announced one of Austria's biggest Seed-Rounds and are now backed by an international team of venture capital firms and angels focused on fintech, insurance, and healthcare. We are experiencing solid growth and have become a leading independent provider in our space.
Much like riding a rollercoaster, sometimes life at hi.health can be lightning fast with twists and turns but always FUN! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and always striving to push the boundaries and challenge yourself, then you’ll fit right in.
We love hearing from anyone who is enthusiastic about changing the game in our industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do!


Salary is market related for AT