Austria Job Openings

Rohlik Group

Quality Supervisor (m/w/d) Operation & Products

Vienna

November 9, 2024

The role is responsible for setting, managing, and overseeing all processes to ensure quality across the entire supply chain (supplier – products – warehouse – transport to customer), ensuring compliance both from a legal point of view and from the perspective of the customer. The role also oversees the product development process for private label items from the quality perspective and actively contributes to quality innovations and process optimizations.

Your responsibilities
What we expect from you
Operational
  • Setting up and monitoring quality processes: receiving, storage, production, picking, dispatch, returns, transport, and new pick-up points / cross-docks
  • Creating and maintaining documentation (quality standards, HACCP, operational procedures, sanitation procedures)
  • Continuous temperature monitoring and corrective actions
  • Setting up and evaluating DDD (Disinfection, Decontamination, Disinfestation)
  • Creating methodologies for internal audits in warehouses, cross-docks, pick-up points, and internal inspections of warehouses/pick-up points
  • Managing metrology guidelines
  • Conducting employee training (hygiene basics) and being responsible for training content
  • Managing documentation for inspections by regulatory bodies
  • Leading quality improvement projects
Suppliers
  • Communicating complaints to suppliers, resolving issues, implementing corrective actions, and analysing trends
  • Supplier evaluations
  • Conducting supplier audits
Products
  • Handling operational complaints within the warehouse
  • Overseeing development and quality control of private label products
  • Establishing a system for new product quality control
Private Label Products
  • Conducting supplier audits for private label items
  • Managing and reviewing product specifications
  • Ensuring the quality of private label products
Your experience
  • Food Science degree, min. Food processing, min., high school (ideally university)
  • Perfect knowledge of Food law, food safety standards
  • Experience with quality control, quality management system in food operation (warehouse, retail preferably) - 5 years of experience
  • Experience in managing a team of people, Leadership type - ability to manage and coordinate the performance of multiple people, give feedback, delegate tasks, check adherence to set processes and motivate performance and delivery of results
  • Good communication skills - able to balance communication between quality, commercial, operation and supply chain teams.
  • Ability to learn quickly and adapt to changing environment
  • Ability to work with large amounts of data
  • Driven to achieve highest quality in daily work and constantly improve customer satisfaction
  • Ability to make quick decisions
  • Fluent in English on level B2
About Rohlik
Rohlik is the leading Central European e-grocer.
Making customers happy in the Czech Republic, Hungary, Austria and Germany.
Are we a good fit?
Quality
What we offer

Personal growth
Real impact and meaningful work
Work freedom
Fair remuneration
Peer recognition
Unpaid premium membership
Sport challenges
Great team
Are we a good fit?
Our goal in life is to make other peoples’ lives better. Such a mission is difficult, life at Rohlik is difficult – it is not for everyone.

Is it the right one for you?

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