· Higher vocational training in a relevant discipline with 4 years post-related experience. Or a secondary educational qualification with 6 years post-related experience
· 3+ years' experience with platform management in a large organization
· Extensive experience of Web application support
· Sound experience on deployment of security certificates, web site security, authentication mechanisms
· Extensive server administration and troubleshooting experience
· Relevant SQL, network and business continuity knowledge
· Relevant experience with Share Point, Oracle Web Logic, IIS Server, Apache Tomcat

DUTIES/ROLE:
· Web Hosting Administration
ü Enables web hosting platform to the customers to handle their websites and applications
ü Manages the setup, administration, management, and support of infrastructure required for the web hosting platform
ü Performs routine configuration, installation, and reconfiguration of web hosting platforms and related products
ü Investigates and enables the resolution of operational issues with ensuring the KPIs in respective SLAs are meet
ü Identify and investigates complex problems and issues and recommends corrective actions
ü Follows the procedures to achieve the approvals for implementing necessary changes and maintenance routines
ü Uses platform management tools to determine load and performance statistics and creates reports
ü Configures tools and/or creates scripts to automate the provisioning, testing and deployment of new and changed web hosting platforms
ü Maintains operational procedures and instructions, and ensures that they are executed following agreed standards
ü Provides reports and proposals for improvement, to specialists, users and managers
· Systems installation and removal
ü Undertakes or supervises complex installations and deinstallations of systems or components, including handover to the client
ü Develops procedures and standards for installation and handover to maintain and improve the installation service
ü Schedules installation work around client priorities and resource availability
ü Ensures adherence to established safety and quality procedures
· Server Operating Systems and Platforms
ü Compares and contrasts all major server systems and platforms
ü Describes multiple server operating systems and interoperability issues and considerations
ü Analyzes potential impact of new releases on existing and planned software products
ü Explains issues and considerations for modifying existing applications for server environment
ü Provides insights into advanced systems components, functions and facilities
· Share Point Servers
ü Instructs on the use of best practices of Share Point technologies
ü Contributes to the design and architecture workshops for high availability, disaster recovery solutions
ü Participates in planning, implementation and risk management for upgrades
ü Implements interfaces to other platforms
ü Resolves problems for integration with 3rd party technologies and add-ons
ü Coaches others in all major Share Point Server features and functions
ü Configures the topology for sharing services