Belgium Job Openings
MARKEM IMAJE
Field Service Engineer - Belgium
FULL TIME
August 20, 2024
What you’ll do:
- Perform corrective and curative interventions to ensure the fastest response time and "fix first time" behavior.
- Perform pre-installations, installations and maintenance activity, ensuring SAP is completed correctly for all work.
- Perform training, both internally and externally where needed and develop an internal program of product knowledge for sales and CRM teams as needed.
- Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation.
- Actively promote and sell M-I service products to our customers, improving the up-time of the application and maximizing M-I sales results in addition to ensuring the highest level of customer satisfaction.
- Work in partnership with the sales teams to assist with sales revenue targets and revenue growth.
- Travel around the assigned area. Occasional requirement to travel globally to attend training and meetings.
- At least 2-3 years’ experience in a similar role (field service engineer or maintenance engineer), having previously studied or gained working certification in mechanics, electronics, networking or software.
- Expert knowledge of technical products, ideally similar to MI’s product range.
- High level of French and Dutch.
- Excellent communication skills, customer facing.
- Ability to technically assess situations and issues, and proactively advise on solutions.
- Ability to follow procedures and plan time effectively.
- Ability to manage multiple tasks.
- Available for few hotel nights (1 or 2 per week occasionally).
- French/Dutch level intermediate/fluent.
- Company Car
- Monthly Allowance
- Bonus Scheme
- Growth Opportunities
- Employee Assistance Program
- Employee Referral Program
- Long Service Awards
Benefits:
- Company car
- Bonus pay
- French (Required)
- Dutch (Required)
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