Belgium Job Openings
BVI Medical
IT Support Officer
Liège
FULL TIME
November 18, 2024
Job Requisition No
VN8120
Work Location Name
Belgium - Liege
Worker Basis
Full Time
Worker Type
Employee
Applications Close Date
Jan 31, 2025
Purpose
Under the supervision of the local IT Manager, you will oversee support activities and the management of both local and global IT environments.
Key Responsibilities
Communicate any customer complaints or non-conformities to the relevant managers, including the QA & Regulatory Affairs Manager, and submit the duly completed non-conformity form if necessary.
Inform the relevant managers and the QA & Regulatory Affairs Manager of any unusual events or issues that may impact the completion of tasks.
IT Environment Management
- Install, configure, and optimize networks and servers to ensure optimal functionality of the IT infrastructure.
- Automate recurring tasks using scripts, enhancing efficiency and reducing human error.
User Support
- Configure, install, and maintain the PC and printer fleet, phone system, and label printers in line with established procedures.
- Create a mature work environment by proposing improvements to simplify existing processes and ensure consistent application.
- Create and update procedures (PC installation, backups, etc.).
- Manage small equipment purchases (PCs, printers, phones, etc.).
- Perform necessary server maintenance.
- Update and manage the helpdesk system.
Communication related to the Quality System
Communicate any customer complaints or non-conformities to the relevant managers, including the QA & Regulatory Affairs Manager, and submit the duly completed non-conformity form if necessary.
Inform the relevant managers and the QA & Regulatory Affairs Manager of any unusual events or issues that may impact the completion of tasks.
Qualification
Education & Degree: The ideal candidate has a Bachelor’s degree in IT.
Experience: 3 years or more of equivalent experience for non-matching degrees
Experience: 3 years or more of equivalent experience for non-matching degrees
Technical Knowledge and Skills
The ideal candidate has experience in several of the following areas:- Virtualisation (VMware)
- Backup Solutions: Veeam, Syncovery, etc.
- Operating Systems: Windows Server (2008+), Windows (XP+), DOS, Linux
- Office Suite: MS Office, Smartsheet
- Network Protocols: TCP/IP, Net BEUI
- Development Tools: VBA, VBS, VB.NET, Win Dev, Web Dev
Languages
- English: Written and read at C1 level or higher; spoken at B2 or higher; listening comprehension at C1 or higher.
- French: C2 level.
Company
BVI® is refocusing the future of vision.
As one of the fastest-growing, diversified surgical ophthalmic businesses in the world, our purpose-built portfolio of trusted brands includes: Beaver® (Knives and Blades), Visitec® (Cannulas), Malosa® (Single-Use Instruments), Vitreq® (Vitreoretinal Surgical Products) and Phys IOL® (Premium IOLs), and spans more than 90 countries.
We’ve set our sights on touching the lives of millions of patients affected by conditions such as cataracts, refractive error, glaucoma, retinal disease, and dry eye. Unburdened by legacy or bureaucracy, we have developed our strategy around a simple concept – taking pride in delivering innovative solutions for our physicians and patients, based on their needs. We trust and empower our associates to make decisions and solve problems because collaboration drives us. Valuing agility, simplicity, and transparency, we stay committed to listening to our customers, delivering for our patients, and keeping the future in focus.
Learn more at www.bvimedical.com
As one of the fastest-growing, diversified surgical ophthalmic businesses in the world, our purpose-built portfolio of trusted brands includes: Beaver® (Knives and Blades), Visitec® (Cannulas), Malosa® (Single-Use Instruments), Vitreq® (Vitreoretinal Surgical Products) and Phys IOL® (Premium IOLs), and spans more than 90 countries.
We’ve set our sights on touching the lives of millions of patients affected by conditions such as cataracts, refractive error, glaucoma, retinal disease, and dry eye. Unburdened by legacy or bureaucracy, we have developed our strategy around a simple concept – taking pride in delivering innovative solutions for our physicians and patients, based on their needs. We trust and empower our associates to make decisions and solve problems because collaboration drives us. Valuing agility, simplicity, and transparency, we stay committed to listening to our customers, delivering for our patients, and keeping the future in focus.
Learn more at www.bvimedical.com
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