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Process Coordinator Global Clinical Operations with Dutch
Location: Beerse, Belgium
Contract: Permanent, Full-time
This position is responsible for the end-to-end resourcing process within the Centralized Admin Network in Global Clinical Operations (GCO), which includes the design & set-up of new processes or enhancements.
This position oversees 1-supply management and activation of new hires in the GCO organization and is responsible for the data accuracy and flawless activation process. This position will report in the GCO Centralized Admin Network (CAN) and will have a crucial link with the Business Operation Leaders in GCO.
Responsibilities & the impact YOU will have:

• Maintenance of 1-Supply:- Run Beacon reports (SAP supported) and analyze data for.- Accuracy of 1-Supply changes made by 1-Supply Admins
• Cost Center (CC) data between 1-Supply & JJEDs, liaising with Finance to ensure correct CC are correctly assigned, follow-up & advise FM for any updates required.
• Contract end dates, validate and delegate required changes to ensure smooth transition or start-up).
• Unassigned Positions, validate start dates liaising with BOL to ensure start dates are realistic to assist with maintaining correct supply figures.
• Leave of Absence (LOA) validate absences, liaise with FM when return dates are upcoming delegate required changes to 1-Supply & Beacon to ensure system & supply accuracy
• Historical accuracy, liaising with BOL/Managers where required and arranging for changes to 1-Supply to be made where required.

• Create and Maintain KPIs
• Approval & Validation of requests submitted by Managers via CAN Portal & FRM Request to ensure data accuracy.
• Active partner in defining database upgrade opportunities
• Maintain system data and delegate required changes to 1-Supply Data Admin, to ensure system accuracy

• Host Office Hours sessions and Refresher Trainings
• Support Supply/Demand/Resource allocation data collation, reporting and visualization
• Support the activation process for new hires and or contractors, including transfers from other departments or FLEX providers, including form completion, and equipment orders including liaising with country specific support. making sure training records are merged if applicable and Beacon time reporting is set up.
• Support the deactivation process, terminations in systems, and equipment return.
• Regular interactions with the Business Operations Leaders (BOL) in the GCO organization, to ensure flawless Supply figures & Data accuracy for GCO.
• Collaborate with senior management to resolve 1-Supply & On/Off Boarding issues.
• Be an active member of the Centralized Admin Network (CAN) for GCO by- Providing guidance, support and mentorship to other members in CAN and the broader admin community in GCO including sharing of best practices and harmonization of support (as needed). Identifying and implementing process improvements for resourcing processes.

• Share Point / other tools coordination
• Creation of new complex cross-departmental Share Point sites/Portals
• Know and adhere to the Johnson & Johnson Code of Business Conduct and all other requirements relevant to the role and demonstrate behaviors consistent with Our Credo values.

Qualifications

We would love to hear from YOU, if you have:
Education:

• Bachelor Office Management or equivalent by experience

Experience and Skills:
Required:

• A minimum 5 years of advanced administrative/secretarial experience is required.
• Good written and oral communication skills in English and Dutch

Preferred:

• Ability to work accurately, independently, take initiative and handle many conflicting priorities in an environment that is continuously changing.
• Excellent interpersonal skills
• Ability to anticipate stakeholder needs without direct instruction and be proactive in addressing them is required.
• Prior experience handling sensitive and confidential information and documents is required.
• Good organizational and problem-solving skills
• High attention to detail
• Good insight of the business needs, knowledge of the organization and its sensitivities
• Able to act with speed, flexibility and accountability to achieve goals
• Understand how own work impacts the organization and use that understanding to make effective decisions and act where needed. Execute on the different priorities to deliver expected results.
• Remain flexible and respond with a sense of urgency. Use good judgment when faced with changing priorities
• Remain highly professional under stressful conditions
• Excellent computer skills including with: Microsoft Office Applications and Jn J specific software packages that support business processes

This is what awaits YOU at J&J:

• An opportunity to be part of a global market leader.
• A dynamic and inspiring working environment.
• Many opportunities to work on ambitious projects and assignments.
• An opportunity to participate in employee engagement activities on a voluntary basis based on individual preference.
• Possibilities for further personal as well as professional development.
• Many other employees’ benefits

Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits.
For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo. We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences. That is why we are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feel that they belong and can reach their potential. No matter who they are. Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”