Senior Credit Controller

Belgium, Kortrijk

Our mission

In 2016, our founders wanted to feed their dogs - named Edgard and Cooper - pet food they could feel good about. The kind of food that was as good for the planet as it was for their pets. But when they couldn't find this, they decided to make their own. Now, 8 years later, our pack has 200 employees and we are beyond proud to be part of the B Corp movement.
Want to find out more about us? Click HERE (https://www.edgardcooper.com/nl/our-story/)

What type of breed are we looking for?

In this role you will monitor the credit rating of (potential) customers and suppliers and follow-up the collection of outstanding debtors. You will ensure a proper and efficient credit policy, minimise the risk of outstanding debtors and have a significant impact on cashflow.

What will be in your bowl?

1. Credit Risk Management:

• Investigate, assess, and continuously monitor the creditworthiness of both potential and existing customers and suppliers, mitigating the risks of defaults.
  
• Negotiate and establish credit limits for existing and new customers, ensuring optimal payment conditions and proposing customer-oriented payment plans.

2. Collections Management:

• Manage the existing customer portfolio, actively pursuing the collection of outstanding balances to minimize the DSO.
• Implement and maintain a robust credit and collection process, including sending
  dunning letters, maintaining customer contact through phone and email, and resolving invoice disputes.
• Develop payment plans for clients, playing a key role in the set-up of the direct debt procedure.

3. Collaboration and Reporting:

• Maintain close communication with the Accountancy, Customer Service and Sales
  departments to gather, process, and analyse required information for credit files.
• Generate synthesis reports, returns, and annual accounts, ensuring that
  management is well-informed about the current status of outstanding accounts
  receivable.
• Provide weekly and monthly reports on the total overdue balance and days
  outstanding.

4. Continuous Improvement:

• Formulate proposals to further professionalize and optimize existing tools and
  procedures within the credit and collections process.
• Stay updated on evolutions and developments in financial analysis, actively
  contributing to the continuous improvement of credit policies and procedures.

What skills & tricks should you bring?

• Bachelor's degree in Accounting or equivalent practical experience with a proven track record.
• Pro-active, hands-on and result-driven approach to credit and collections.
• Strong negotiating skills with proficiency in Dutch, French, and English
• Analytical ability to identify and manage credit risks effectively.

Not sure if you tick all the boxes but our role truly excites you? Don’t let our job description hold you back, get applying!

Our benefits

• Salary package that will reflect your built-up experience
• Certified B Corp Employer with supportive policies and practices to ensure we are one happy pack
• Company retreats to meet each other in person
• ‍ Flexibility to work from home to enjoy a better work-life balance
• Pets at work, recognizing the joy and comfort of having your furry friend by your side
• Unlimited Pet food because a happy pet equals a happy family
• Volunteering day to contribute to a cause we believe in.
• Wellbeing program access to qualified counselling because caring for ourselves is just as important as caring for our pets
• ️ 26 days paid holiday a year
• Team activities (appreciation days, wellbeing days, pawesome team buildings, friday drinks, cat yoga and many more! )
• Work from anywhere for one month per year to pursue personal interests
• ‍️ 1 month unpaid leave, giving you some extra time to recharge and come back to work refreshed
• Learning opportunities in a truly international environment that will give you extensive responsibility but also guidance as you need it.

️ No agencies, recruiters or outsourcing companies.

Equal opportunities

We believe the strength of a Pack comes from its diversity. We strive to create an environment where every person feels valued and empowered. So no matter who you are, where you come from, what you believe in or what your dreams are, we welcome you and look forward to receiving your application.
If your circumstances require any special arrangements at any stage of our interview process, please let us know.

We're looking forward to hearing from you.
We kindly ask to apply in English.