Belgium Job Openings

U.S. Embassy Brussels

Service Desk Analyst at the U.S. Embassy in Belgium

Brussels

FULL TIME

September 17, 2024

The U.S. Embassy in Brussels is looking for an Service Desk Analyst to join the Diplomatic Technology Office.
The job holder is responsible for front-line response to both internal and external customer queries, both in person at the service desk and through remote channels. Performs limited systems administrator functions such as network and enterprise application account creation and management, collaborates with cross-functional teams to address complex technical issues, assists in network security measures and provides user education on information security best practices.
Dynamic and multi-cultural work environment.
Full-time position with extra-legal benefits: life insurance, hospitalization insurance (family included), meal tickets, transportation reimbursements, seniority leave, special holidays, training, Employee Assistance Program, etc.
Salary as of €4.292 gross/month.
EDUCATION: Bachelor’s degree in computer science, Information Systems, Electronics Engineering, Cybersecurity and Graphic/Web Design, or Audio/Visual Communications and Technology or related.
EXPERIENCE: 6 months of experience in IT operations or providing Tier 0/1 IT support.
LANGUAGE: Fluency in English. Good working knowledge in French or Dutch.
Interested candidates are invited to create their Electronic Recruitment Application profile via the Embassy website and submit their application before October 7, 2024. A complete application means that you outline in your ERA profile how you meet the minimum requirements and attach all required documents (a residence permit & a diploma, preferably officially recognized by Belgian/U.S. authorities). For further details on the process of diploma recognition via cfwb/naric, and other useful tips, please carefully read the notice to applicants on our website: https://be.usembassy.gov/jobs/#jobs.
Direct link to the vacancy: https://erajobs.state.gov/dos-era/vacancy/view Vacancy Detail.hms?_ref=rzhodkznpt0&return To Search=true&jnum=63928&org Id=119
Job Types: Full-time, Permanent contract
Pay: From €4.292,00 per month
Benefits:

Additional leave
Bicycle plan
Commuter assistance
Company classes
Company events
Company phone
Food allowance
Hospitalization insurance
Life insurance
Mileage reimbursement
On-site gym
Professional development assistance
Retirement plan
Travel reimbursement

Schedule:

Monday to Friday

Supplemental Pay:

13th month salary
Overtime pay
Sunday or public holiday pay
Vacation money

Education:

Bachelor's (Required)

Experience:

IT: 1 year (Required)

Language:

English. French or Dutch (Required)

Work Location: In person
Application Deadline: 07/10/2024

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