Belgium Job Openings
Brainwave Optigrators LLC
Support Engineer
Brussels
CONTRACT
November 19, 2024
24 month Extendable mission at Brussels - Belgium
Language: English plus Dutch or French.
Homework - 3 days.
Description:
Service Now - Administrator / Senior Support Engineer
Contract length: 24 months
Pay: €450,00 - €500,00 per day
Schedule:
Language: English plus Dutch or French.
Homework - 3 days.
Description:
Service Now - Administrator / Senior Support Engineer
- You will work in the Service Now squad as Support Engineer within the Tribe Customer Servicing & Efficiency. The squad is working in an agile way.
- You will work in the central building in Brussels, next to the central station. Homeworking is 50%.
- Support and guide the team through the different processes.
- Monitoring of the instances.
- Execute maintenance/run tasks (small changes/ LCM / License mngt …)
- ITIL framework knowledge:
- Incident management - Second/third line incident management (analyze /alignment / small changes / communication / follow-up…)
- Problem Management
- Asset Management
- Change Management
- Release management: prepare and follow-up releases (runbook preparation and validation, presentation in Change advisory board). Agile or scrum methodologies.
- Process optimization: experience in optimizing workflows, reducing bottlenecks, and automating repetitive tasks.
- Data analysis: understanding of report creation, dashboard management.
- Agile or Scrum methodologies.
- Service Now Certified (Admin Course)
- Certified Implementation Specialist or other related certification (nice to have)
- Cloud knowledge (nice to have).
- Monitoring and performance optimization: experience with Service Now instance health checks, performance monitoring and system upgrades.
- Strong team spirit
- Autonomous approach
- Pro-active attitude
- Clear communication
- Cross-functional collaboration: ability to work closely with developers, product owners, and business stakeholders in a complex environment.
- Stakeholder communication: strong communication skills to translate technical issues into business terms and vice versa.
- Project Management knowledge
- Comfortable with identifying and addressing issues and impediments proactively.
- Focused on tackling challenges and finding effective solutions.
Contract length: 24 months
Pay: €450,00 - €500,00 per day
Schedule:
- Monday to Friday
We regret to inform you that this job opportunity is no longer available as it has expired
New Job Alerts
Liebherr-Belgium BV
Assistant Finance Manager
Antwerp
PART TIME
November 19, 2024
View Job Description
Beaulieu International Group
Regional Sales Manager BENELUX
Wielsbeke
November 19, 2024
View Job Description
Signify
Sales Support Officer - Export markets (Modular Lighting Instruments)
Roeselare
November 19, 2024
View Job DescriptionLooking for similar job?
New Job Alerts
Liebherr-Belgium BV
Assistant Finance Manager
Antwerp
PART TIME
November 19, 2024
View Job Description
Beaulieu International Group
Regional Sales Manager BENELUX
Wielsbeke
November 19, 2024
View Job Description
Signify
Sales Support Officer - Export markets (Modular Lighting Instruments)
Roeselare
November 19, 2024
View Job Description