• Responsible for the daily technical support (email, phone, chat) for the Belgium/Luxemburg market with the other team members and global Professional Services colleagues.
• Member of the Geo-positioning Training team, lead and maintain seasonable Dealer & End-user trainings
• Support the Sales team(s), prepare technical demo’s and presentations. Work closely with Sales and Marketing staff to provide business solutions.
• Creation of online content (Quick Guides, How-to, Notification messages); my Topcon NOW and e Learning (self-learning) courses.
• Be the Geo-Positioning Application and Software family software Subject Matter Expert (Field, Office, Enterprise, and Online modules), keep up to date with new Geo-Positioning developments.
• All common Professional Services activities, in line with goal settings and experience. Communicated with the team leader and/or manager. Alignment with EMEA Support colleagues. Work with European team on global goals, projects, content, and direction

• Extensive practical knowledge of geomatics (techniques)
• Geodesy, Survey engineering, Civil Engineering, Construction Engineering or similar preferred
• + 3 years’ experience in survey applications, vertical construction, road construction or any other infrastructure projects

• Troubleshooting, hands-on mindset
• Friendly, supportive personality
• Professional communication skills
• Comfortable in working with various ICT systems (MS Teams, Outlook, SAP S4, various others)
• Experience with the different phases of a construction jobsite process
• Good in Dutch, French & English language (Verbal & written)

• Attractive salary with a lot of benefits
• Pension plan
• Health insurance (with Dental Care)
• Meal vouchers
• 40 hour working week with 32 holidays
• Company Car

• Direct communication
• No-nonsense mentality
• Space for innovation
• Familiar atmosphere
• A global company with fame in the construction industry