Belgium Job Openings

Biocartis

Technical Lead

Mechelen

FULL TIME

October 15, 2024

Publication date

10 October 2024

Location

Mechelen

Country

Belgium

Workplace type

Hybrid

Travel percentage

Department

IT (infrastructure & business applications)

Function type

Full-time

Contract type

Employee

Experience required

Minimum 5 years of experience in a CRM position in an international sales organization, preferably in the medical devices, Life Sciences or Pharma industry.

Education

A Bachelor degree preferably in business or economics or equivalent through experience and/or training.

SALESFORCE TECHNICAL LEAD

In collaboration with the Head of Sales non-US/Global Sales, the Technical Lead develops strategy & roadmap strategy for the CRM application (Salesforce) in the company.
Work closely with the Sales, Marketing, Customer Service & Customer Support teams in supporting their tasks and business requirements within CRM, collaborate with Business Controller in supporting the business and financial performance of Biocartis.
Support CRM users by providing trainings, first line ticketing support, and enhancements.
Maintain CRM system: keep crucial data updated (i.e. products, prices, users, licensees, master data documentation)
Function as a partner for the Head of Sales non-US/Global Sales, being responsible for data mining and reporting. Along with meeting the business requirements.
Accountabilities
The Salesforce Technical Lead is responsible for the design, development and deployment of various company-wide solutions based on CRM solution.
He/she functions as an internal sparring partner towards the relevant operational units and is the go to person for questions and advice on CRM key performance indicators (KPI’s).
He/she stands in for the 1st line support, key user support, escalation to CRM partner.
The Technical Lead plays a leading role in KPI definitions and implementations together with Business Controller for the commercial team.

In collaboration with the Market Manager and Business Controller, he/she supports in KPI monitoring (including market/benchmark analysis) for sales & marketing.
Analyze results and impacts of CRM actions; create and implement new CRM reports
Maintain, review and improve the internal standards and systems;
Provide support to sales and marketing functions;
Set up and maintain CRM systems including customer profiling, sales pipeline and territory scanning;
Work with key stakeholders to define project requirements;
Responsible for training of end users ( including updating manuals and creating online tutorials), testing software modifications, providing support and consultation
Provide insights to improve online user experience by implementing feedback from CRM users;
Support Business Controller to improve sales & marketing data collection, interpretation and analysis thereof;
Driving changes and updates required to support the business.

Profile requirements

Bachelor degree preferably in business, economics or accountancy or equivalent through experience and/or training.
5 years of experience in a CRM position in an international sales organization would be preferred.
Experience in the medical devices, Life Sciences or Pharma industry is preferred.
Practical experience in sales & marketing driven environment (preferred);
Experience working with reporting tools & data structure
Understanding of medical diagnostics industry is an asset.
IT minded, process oriented
Multi-cultural, experience working in international environment
Business oriented approach
Can work and deal with confidential information
Strong and outgoing personality
Driven and hands on personality
Well-developed verbal and written communication skills;
Ability to influence others to achieve positive results and collaboration
Get things done attitude to drive projects and business decisions
Consulting background preferred
MS Office: Outlook, Excel (advanced), Word, Power Point
Salesforce sales cloud, Salesforce service cloud, Salesforce marketing cloud
Basic knowledge on ERP systems (experience with AX Microsoft Dynamics is a plus)
Legislation : GDPR
Fluent in English (reading, writing, speech)
Other languages preferred (Dutch, French)

Interested?
We offer you a challenging job in an exciting environment, working for top entrepreneurs in the biotech industry. You can be part of a very dynamic, young and growing team in a highly innovative environment. You will have freedom to shape your work and shape your job. Your input is highly appreciated.
Of course we offer you a fitting compensation package which includes a Flexible Income Plan.

New Job Alerts

Deschacht Plastics Belgium NV

Magazijnier-Chauffeur

Hoogstraten

FULL TIME

November 6, 2024

View Job Description

EUROPEAN SOCIETY OF CARDIOLOGY

EU project officer - determined contract

Brussels

FULL TIME & CONTRACT

November 6, 2024

View Job Description

CHEMIUM

Business Support Specialist H/F

Ottignies-Louvain-la-Neuve

FULL TIME

November 6, 2024

View Job Description

Equans

CHAUFFAGISTE DE MAINTENANCE - G1 BRUXELLES

Brussels

FULL TIME

November 6, 2024

View Job Description

Babilou Belgium

Verantwoordelijke (m/v/x) kinderdagverblijf te Vorst

Vorst

FULL TIME

November 6, 2024

View Job Description

ICT Business Analyst - Consultant - Brussel

Brussels

FULL TIME

November 6, 2024

View Job Description

Looking for similar job?

Tessenderlo Kerley International

Technical Sales Advisor - Belgium and Netherlands

Elsene

FULL TIME

August 23, 2024

View Job Description

Trusted Advisors

Belgium: Telecom Technical Coordinator (REF18)

Brussels

August 7, 2024

View Job Description

BESIX

Internship Technical Office Engineer / Site Superintendent (Belgium)

Brussels

August 14, 2024

View Job Description

Leviat

Technical Sales Consultant

Ternat

August 26, 2024

View Job Description

Leviat

Technical Sales Leader

Buggenhout

August 26, 2024

View Job Description

Ankix

Mechelen

Brussels

FULL TIME

November 6, 2024

View Job Description