Belgium Job Openings
Biocartis
Customer Service Representative
Mechelen
FULL TIME
November 18, 2024
Accountabilities
- Assist with complaints, orders, errors, account questions, billing, cancellations and other queries;
- Handle customer inquiries in a timely, accurate and professional manner to solicit customer satisfaction through the resolution of issue(s);
- Greet customers warmly and ascertain problem or reason for calling;
- Responsible for triaging the call and electronically referring the account to the appropriate area for resolution;
- Responsible to collect and process order intake. Assist with placement of orders, refunds, or exchanges;
- Answer questions about warranties or terms of sale;
- Open and maintain customer accounts by recording and updating account information;
- Recommend potential products or services to management by collecting customer information and analyzing customer needs;
- Contribute to team effort by accomplishing related results as needed;
- Facilitate shipping and transport enquiries;
- Aid in product recalls;
- Logging and administering of service requests.
Profile requirements
- Bachelor degree in languages or an economic orientation or equivalent through experience;
- Min. 3 years of experience in a similar role in an international sales organization, preferably within the medical devices or life sciences industry;
- Working knowledge of the order process workflow;
- Excellent multilingual verbal and written communication skills (English / French / Spanish / Dutch)
- Well-developed listening skills
- Excellent analytical and organization skills
- Excellent telephone skills
- Able to multitask
- Well-developed documentation skills
- Good interpersonal skills combined with the ability to make an impact
- Able to resolve conflicts
- Thrives in a fast-paced and changing environment;
Interested?
We offer you a challenging job in an exciting environment, working for top entrepreneurs in the biotech industry. You can be part of a very dynamic, young and growing team in a highly innovative environment. You will have freedom to shape your work and shape your job. Your input is highly appreciated.
Of course we offer you a fitting compensation package which includes a Flexible Income Plan.
New Job Alerts
Liebherr-Belgium BV
Assistant Finance Manager
Antwerp
PART TIME
November 19, 2024
View Job Description
Beaulieu International Group
Regional Sales Manager BENELUX
Wielsbeke
November 19, 2024
View Job Description
Signify
Sales Support Officer - Export markets (Modular Lighting Instruments)
Roeselare
November 19, 2024
View Job Description
bpost
Senior Leadership Development Expert - Brussels
Brussels
November 19, 2024
View Job Description
FST
Scrum Master ,Customer Servicing and Efficiency: Brussels, Belgium
Brussels
FULL TIME & CONTRACT
November 19, 2024
View Job DescriptionLooking for similar job?
Autajon
Collaborateur-trice Customer Service H/F
Anderlecht
FULL TIME
September 20, 2024
View Job Description
Ecolab
Customer Service Representative - Industrial Equipment - Belgium
Tessenderlo
PART TIME
September 23, 2024
View Job Description
ING
Squad Master – Customer Account Reporting (KYC)
FULL TIME
September 20, 2024
View Job Description
See What’s New: Biocartis Job Opportunities
Biocartis
Accounts Receivable Officer (temp role, Spanish/English speaking)
Mechelen
FULL TIME
November 5, 2024
View Job Description
New Job Alerts
Liebherr-Belgium BV
Assistant Finance Manager
Antwerp
PART TIME
November 19, 2024
View Job Description
Beaulieu International Group
Regional Sales Manager BENELUX
Wielsbeke
November 19, 2024
View Job Description
Signify
Sales Support Officer - Export markets (Modular Lighting Instruments)
Roeselare
November 19, 2024
View Job Description
bpost
Senior Leadership Development Expert - Brussels
Brussels
November 19, 2024
View Job Description
FST
Scrum Master ,Customer Servicing and Efficiency: Brussels, Belgium
Brussels
FULL TIME & CONTRACT
November 19, 2024
View Job Description