Belgium Job Openings

Embassy Brussels

Travel Assistant (open to all)

Brussels

FULL TIME

October 7, 2024

Hiring Path:
  • Open to the public
Who May Apply/Clarification From the Agency:
For USEFM - FP is 07. Actual FP salary determined by Washington D.C.

All Interested Applicants / All Sources

If the candidate meets all of the onboarding criteria they could start working effective immediately.
Security Clearance Required:
Public Trust - Background Investigation
Appointment Type
Permanent
Appointment Type Details:
Indefinite subject to successful completion of initial one-year contract.
Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
Summary:
The work schedule for this position is Full Time (38 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (15 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.


If the candidate meets all of the onboarding criteria they could start effective immediately.

Supervisory Position:
No
Relocation Expenses Reimbursed:
No
Duties






Incumbent is responsible as directed by TVC Supervisor to manage individual and group hotel bookings, VIP visits, and events. Provides travel policy guidance and advice to Tri-Mission employees and coordinates visit assistance with a wide range of foreign affairs agencies based in Washington, DC. Incumbent is often called upon to facilitate a better understanding of the U.S. Government’s specific requirements for hospitality services on the local economy.

Makes hotel selection recommendations based on requirements of the visitor(s) in contracted and non-contracted hotels in Belgium. He/She makes, cancels and reconfirms approximately 8,000 annual reservations for an average € 1,500,000 per year. Incumbent works on behalf of and in conjunction with individual visitors from all the foreign affairs agencies as well as visitors from other high profile U.S. organizations, U.S. based advance teams, Tri-mission and/or U.S. based control officers as appropriate. Upon request from other agencies and sections within or outside of State Department based in Washington, DC, makes hotel reservations for all official visits related to U.S. Tri-Mission Brussels and may be in direct contact with these other agencies. He/she manages the “Brussels Hotel Reservation” inbox: in this inbox, all requested bookings are received. The incumbent ensures all requests are answered in a timely manner.


Provide administrative and office management support prior to, during, and following all VIP visits. This encompasses coordination between all sections involved, answering numerous questions, preparing telegrams, composing VIP briefing books; preparing administrative scenarios, schedules, lists, welcome kits, etc. Maintain primary documentation regarding high level visits.


Manages the provision of travel visas for official travel. Must stay abreast of the ever-changing worldwide requirements for visas and the health regulations that affect travel. Informs travelers about requirements, provides necessary documentation, verifies accuracy and completeness of all paperwork and collects any fees. Prepares diplomatic notes to accompany visa applications. Determines best routing for passports requiring multiple visas; submits package to appropriate embassy. Tracks process to ensure timeframes are met; if not, contacts issuing embassy to obtain faster action. When necessary, notifies American Embassy in appropriate country to intercede with their Ministry of Foreign Affairs. Ensures visas are correct before returning passports. Incumbent must establish strong working relationships with various consular officers and exercise diplomacy and tact.


Qualifications and Evaluations
Requirements:
EXPERIENCE: A minimum four years of experience in the travel field and hotel or tourism.

JOB KNOWLEDGE: Must be able to quickly acquire in-depth knowledge of 14 FAM, U.S. Federal Travel Regulations, Fly America Rules and 14 FAH. Belgian and foreign government regulations and policies relating to visas and travel. Complete understanding of Tri-Mission agencies and their specific travel-related regulations and entitlements.

Education Requirements:
Completion of High School or equivalent.
Evaluations:
LANGUAGE: Fluency in English. Fluency in French or Dutch. This may be tested.

SKILLS AND ABILITIES: Must be able to tactfully but firmly deal with officials at all levels within the U.S. Government, foreign embassies and consulates, and host country organizations. Must be able to understand how to apply travel regulations to fit the individual circumstance. Strong drafting/writing ability is required. Working knowledge of MS software (Word, Excel, Power Point, Outlook, and Access). Driver’s license B.

Qualifications:
All applicants under consideration will be required to pass medical and security certifications. All candidates must be able to obtain and hold a Sensitive But Unclassified (SBU) certification.
Benefits and Other Info
Benefits:
Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Brussels may receive a compensation package that may include extra-legal benefits: life insurance, hospitalization insurance (family included), meal tickets, transportation reimbursements, seniority leave, special holidays, training, Employee Assistance Program, etc.

For EFMs, benefits should be discussed with the Human Resources Office.


The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:


  • AEFM / USEFM who is a preference-eligible U.S. Veteran*

  • AEFM / USEFM

  • FS on LWOP and CS with reemployment rights **

  • IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.


For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply
How to Apply:
All applicants must create an ERA profile and submit their complete application through ERA for each vacancy of their interest.

A complete application means that your ERA profile outlines how you meet the minimum qualifications as listed in the vacancy announcement (education, experience and language proficiency), and contains the required attachments.


For more information on how to apply visit the Mission internet site.

Required Documents:
NOTE: Resume and cover letter are not required documents and will not be considered in the recruitment process. Instead, please complete your Electronic Recruitment Application profile thoroughly to capture all information you would like for the recruiters to consider.

To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.


All Applicants:


  • Residency and/or Work Permit

  • Driver's license B

  • Secondary school diploma (preferably a copy recognized by Belgian/U.S. authorities*)

  • Language Scores (if available)

Eligible Family Member Applicants:

  • Copy of Sponsor's Orders/Assignment Notification (or equivalent)
  • Passport copy
  • DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
  • SF-50 (if applicable)

  • Clarification:

If you have a diploma of one of the following countries, your diploma is automatically recognized:


  • USA

  • Belgium

  • Netherlands

  • Luxembourg

  • International diplomas awarded by the European University Institute Firenze

In case you have a foreign diploma from a country not listed above, preferably submit the professionally recognized version by cfwb/naric as outlined on our website. The recognition type that applies for this vacancy is: level recognition. The process may take about 90 days.



Next Steps:
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

Applicants, who may need reasonable accommodation during the interview process may contact the Human Resources Office to coordinate the reasonable accommodation at the moment when they receive the invitation to a test/interview.


For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.


Thank you for your application and your interest in working at the U.S. Mission in Brussels.

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