Brazil Job Openings

Groupe Kering
BOTTEGA VENETA Store Manager, São Paulo Iguatemi
São Paulo
FULL TIME
October 22, 2024
- Support the operations of the store, including the business performance, customer service and company image in the store
- Drive the achievement of the store’s sale targets while also meeting individual sales goals
- Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
- Mentor and coach retail associates in order to develop their competencies and support their growth while driving their individual sales and ultimately the sales of the store as a whole
- Monitor proper use and ensure the quality of data in the sales staff’s client books, as well as working with sales staff to propose action plans
- Manage recruiting for store associates and maintaining a pool of potential candidates
- Facilitate staff trainings and new hire inductions, as well as ensuring the proper follow up steps are taken
- Comply with and enforce Bottega Veneta standards and procedures
- Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
- Effectively perform operational functions: opens and closes the store, register, and back office management procedures
- Maintain an environment where all associates are treated fairly and with dignity and respect
- Minimum of 5 years of retail experience in a managerial role
- Ability to work in a team, possess organization awareness and flexibility
- Demonstrate ability to adapt, strong knowledge of products and philosophy of the brand
- Exemplary verbal and written communication skills
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