Position

• Lead, develop, and train the team elevating and hiring talent to ensure a winning team and create a best in class service & selling organization;
• Build relationships with internal and external clients elevating in store experience consistently delivering memorable moments;
• Model and uphold Tiffany & Co. client service standards;
• Ensure exceptional operational support to drive sales and service;
• Deepen the relationship with our clients to achieve sales plan and drive lifetime loyalty and spend;
• Become an expert on product and sales training modules;
• Recruit and onboard new starters.
  

• A minimum five years of store management experience within a luxury retail environment;
• Proficiency in English;
• A keen eye and interest in style with a passion for people;
• Exceptional interpersonal and communication skills as you work with a diverse client base;
• Ability to be innovative in your foresight; your role will require you to adapt to various situations whilst always representing the brand true to its legacy;
• You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays;
• Proven track record in sales generation, managing the achievement of sales results;
• Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in marke;
• Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, Power Point, Client tracking systems and Point of Sales (POS) system.