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At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future.

• We are looking for a Services Network/Security Engineer who will oversee IM Services Network Security Engineering across Brazil and Mexico, and be responsible for Infrastructure stability and configuration management, Network security management, Service Introduction Management, Incident & Problem Management , to join our team of Changemakers. Does that sound like you?

About the job

IM Services is the global service delivery unit responsible for the (End-to-End) IT services provided to the businesses and functions and the end users across the globe.
The IM Services Network/Security Engineer is responsible for ensuring the provisioning of IT Infrastructure Services and a fit-for-purpose and continuous improving infrastructure in a region.
Manages the Infrastructure and Security services within IM Services including the delivery from suppliers. manage service performance, manage operational delivery, and manage the network security.
As a key member of the IM Services delivery working together with the rest of the IM Services team on driving business continuity and user/business experience towards the businesses and functions and global end user community.

In your future role as Network Security Engineer you will:

• Ensure and participate in (self-developed) monitoring of infrastructure performance and proactively (and reactively) address risks and (upcoming) issues.
• Provide network services for maintaining viability, operating, and improving the standard IT enterprise including network, voice, and application hosting with major emphasis on incident and problem resolution for core network operations infrastructure, including break/fix support.
• Configure, install, and uninstall routers, switches, and access points - network services management
• Perform, review, and evaluate network performance results and escalate recommendations for review and approval - performance evaluation
• Provide first level response and repair to alert conditions such as outages, failures, over runtimes, shutdowns, and disaster recovery - incident response
• Comply with all Nouryon ITIL Service Level Management objectives including Incident Management, Problem Management, Change Management, and ensuring the delivery of computing services per agreed service level and operational expectations.
• Participate in Security and Risk Management including Access Control, SOX, and Audits.
• Work with local engineering team and PSO team to support and upgrade products.
• Cover prime-time (Business) hours from Monday through Friday (local time) and on-call support for urgent situations on non-prime-time hours, weekends and holiday
• Implements and / or coordinates required changes to the (configuration of) the infrastructure when required and agreed.
• Ensures full and proficient documentation of the infrastructure in the region.
• Acts as problem manager to structurally resolve recurring incidents and problems.
• Ensures that the basic infrastructure of sites in the region is brought to a higher level to guarantee a better business continuity. In this will also be part of the project “Sustainable Site Infrastructure” but will also deliver improvements outside of the project.
• Ensure suppliers adhere to (ITSM) processes, including knowledge management.
• Responsible for ensuring that local, regional and global suppliers deliver the services as per agreed budget, performance levels and expectations.

We believe you bring

• Fluent in English (written and oral)
• Cisco Network Equipment / Aruba Network Equipment – Switches, Routers, and Access Points.
• Proficient knowledge and experience in Local Area Networks (Cisco, Aruba). Cisco Certification CCNA or CCNP required.
• Network monitoring, diagnostic and troubleshooting tools and technologies – like Solar Winds, RSA.
• Proficiency in Technical design skills Layer 1 / 2 wiring standards and design.
• knowledge and experience in Office infrastructure (incl. server room maintenance, printers, PBX and IPT telephony systems)s - Cisco IPT
• Knowledge of Fortinet products. Zscaler and Guardicore

Great if you

• Take part in the Subject Matter Experts communities
• Knowledge of TCP/IP network protocols, DNS, DHCP, SD-WAN, MPLS.
• Proficient knowledge and experience in Wide Area Networks

We believe you are...

• Proactive and capable of managing multiple priorities in a dynamic environment.
• Detail-oriented with strong technical design skills.
• Effective in problem-solving and driving improvements in infrastructure.

We offer you

At Nouryon, we provide a great job and friendly coworkers, plus benefits in addition to salary.

Have we got your interest?

This is a permanent position on a full-time basis, reporting to Thijn Moons and based in Jundiaí
Please apply via our online recruitment system. We will not accept applications via e-mail. Once it's with us we will review to see if we have a match between your skills and the role! For more information about our hiring process, visit: nouryon.com/careers/how-we-hire/
We look forward to receiving your application!

About Nouryon

We’re looking for tomorrow’s Changemakers, today.

If you’re looking for your next career move, apply today and join Nouryon’s worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products. Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment.

Visit our website and follow us on Linked In.

Contact

For additional information about the vacancy please contact Monaly Malucelli, Talent Partner Americas at mona.malucelli@nouyon.com
#We Are Nouryon #Changemakers

We have already chosen our sourcing channels for this recruitment and kindly ask not to be contacted by any advertising agents, recruitment agencies or staffing companies.
#LI-Hybrid

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