Status: Temporary, Full-Time
Employment Term: January 7, 2025 to April 30, 2025
Number of Positions: 1
Work Location: Hybrid, Vancouver B.C. (a combination of in-office in Vancouver and remote work)
Compensation: The 2025 hourly rate of pay is $32.71 per hour based on a 35 hour work week.
This is a unionized position. The current collective agreement can be found here.
Who we are
The British Columbia College of Nurses & Midwives (“BCCNM”) is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses, nurse practitioners, registered midwives, registered nurses, and registered psychiatric nurses in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent, ethical, and meets the standards that society views as acceptable.
As western Canada’s largest health profession regulator, we believe a diverse and inclusive team enriches our efforts to protect the public. We welcome applications from all who reflect of the communities we serve, and especially encourage Indigenous Peoples and members of equity-seeking groups to apply. We believe diverse perspectives and experiences bring both innovation and better outcomes to the work we do and the decisions we make.
BCCNM’s commitment to Indigenous Specific Anti-Racism
BCCNM is committed to working with Indigenous Peoples and health system partners to support Indigenous-specific anti-racist practices in the health system. As the largest health regulator in Western Canada, BCCNM has the opportunity to influence the health professionals we regulate, as well as the broader health-care system, to break the cycle of racism, and improve health outcomes for Indigenous Peoples. BCCNM has pledged to become culturally safe and anti-racist, and to support the health professionals we regulate to do the same.
To support this, we provide training opportunities to facilitate your journey and expect you to demonstrate a commitment to ongoing learning related to Indigenous cultural safety and humility and to support organizational actions addressing Indigenous-specific racism in BC’s health care system.
What we offer you
We promise to provide you with rewarding work where you will be part of a passionate team contributing to our important mandate of protecting the public. As a member of the team, you can expect to be working in a collaborative, team-based environment, and treated in a respectful and professional manner.
Working with us allows you to enjoy flexible hybrid work. This position is located in Vancouver, but you’ll be able to work remotely up to 3 days a week. Our office is closed for the 11 statutory holidays in B.C. as well as Easter Monday and Boxing Day.
What you’ll be doing
As recorded in the Collective Agreement with Move UP Together (COPE Local 378), the responsibilities of the role will include the following:
In addition to responsibilities listed above, the program related duties will include the following:

• Provides customer service to all registration related calls/emails and escalating complex questions to the Registration team.
• Supports registrants through the online renewal process, and managing questions related to registration renewal.
• Scans all registration related documents into relevant registrant database records.
• Tracks all frequently asked questions and informs the Registration team for the development of resources on BCCNM’S website.
• Maintains electronic and hard copy filing systems according to the College’s document retention policies.

Your education, qualifications & skills:

• Hold a high school diploma and have at least two years of related experience
• Be able to type at least 50 wpm
• Demonstrate intermediate skills in standard office software applications, in particular, Microsoft Office Suite (Word, Excel and Outlook)
• Effective communication skills with the ability to work and interact cooperatively and collaboratively with others in the team and the public
• Ability to exercise some degree of independence of judgment and action
• Ability to organize own work and establish priorities without continuous supervision
• Ability to follow procedures, practices and directions as related to the duties of the job
• Ability to adapt to changing priorities
• Maintain confidentiality and discretion of information received while performing regular work functions

How to Apply
If you are interested in this position, please apply online by 4:00pm on November 15, 2024. This opportunity will remain posted until filled; however, priority consideration will be given to those who apply by the deadline. To see a full list of our current opportunities or to learn more about working at the BC College of Nurses & Midwives, please visit our website at Careers at BCCNM.
As part of our hiring processes, please note that all final candidates undergo technical testing through a third-party agency.
Collection Notice
To apply to a job posting, you need to create an online account with BCCNM. To create an online account as well as apply for a job posting, you’ll be asked to provide personal information.
The BC College of Nurses and Midwives (BCCNM) collects your personal information for the purposes of creating your online account as well as for recruiting, evaluating, and selecting employees. The legal authority for collecting this information is under section 26 of British Columbia’s Freedom of Information and Protection of Privacy Act. If you have any questions, please contact privacy@bccnm.ca.
Please note: BCCNM no longer requires staff, contractors, board and committee members, and volunteers to provide an attestation of vaccination related to the Covid-19 pandemic.
In the event of a Public Health Order being issued, the College is committed to full compliance with all directives and guidelines set forth by the Provincial Health Officer (PHO) to ensure the safety and well-being of our employees and the community partners we work with, consistent with the duty of the College to serve and protect the public.