Truthfulness | Fairness | Value | Loyalty


As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can live confidently.


Administrative Associate

Your success stems from your efficient support with daily clerical tasks and focuses on excellent customer service. You have the opportunity to be part of a collaborative and motivated team who all contribute to the achievement of business goals.

Here is what a typical day looks like

• Answer incoming calls reception with efficiency and professionalism
• Reconcile billing statements and payments
• Accurate data entry on customer files
• Complete weekly mailouts, approximately 250/week
• Provide assistance in the coordination of functions and events
• Continuous self-development, through industry and community involvement business

The value you bring

• Intermediate typing speed and data entry skills
• 1+ years in a fast-paced reception/switchboard role
• Ability to identify and implement best practices for administrative tasks
• Superior multi-tasking skills, in a deadline driven environment

• Professional communication etiquette, both written and verbal

Hours: 37.5 hours/week
Location: Medicine Hat, Alberta
Requisition #: 81115

What if I don’t meet every requirement?
If you’re excited about the role but your experience doesn’t check every box – we still encourage you to apply. You may be the right person for this role – or we might have another that suits you even better!
At Western, we are dedicated to building a diverse, inclusive, and authentic workplace in the communities we work and live in If you have questions or require accommodation, please reach out to us.

Health and Wellness
We take pride in providing programs that add value to our people’s lives – after all, they are our greatest asset. Eligible employees receive a competitive compensation package consisting of 3 weeks’ vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.
For over 20 years, supporting our local communities has been a part of everything we do – it’s engrained in our culture though the Western Financial Group Communities Foundation.