Job Description:

• Follow guidelines provided by the Region of Peel, Ministry of Health, and other regulatory bodies
• Assess eligibility for oral health programs
• Assist with case management and support client follow up
• Assist in delivery of preventive and treatment services to clients
• Provide navigational supports and assistance to clients in the Healthy Smiles Ontario program and Ontario Seniors Dental Care Program.
• Problem solve in collaboration with Registered Dental Hygienist and Supervisor
• Provide client focused individualized care including oral hygiene instruction
• Provide dental care in the scope of a Level II CDA as permitted
• Complete required program documentation
• Maintain client confidentiality
• Prepare, set up and turn over operatories (including portable clinics)
• Provide reception at clinics including greeting clients, supporting office flow, booking and confirming client appointments
• Answer telephone enquiries from residents as well as community partners such as dental offices and schools
• Maintain equipment in accordance with manufacturer’s instructions and program guidelines
• Reprocessing of dental instruments and maintenance of dental operatories according to current infection prevention and control standards
• Develop and maintain cooperative and collaborative relationships with internal and external parties
• Respect issues of diversity, ethnicity, language and culture
• Perform data entry

• Level ll Certified Dental Assistant in good standing with the Ontario Dental Assistant’s Association
• A minimum of two (2) years clinical experience (full time equivalent)
• An equivalent combination of education and/or experience may be considered
• Knowledge of technical and professional procedures and standards regarding dental practices in Ontario
• Knowledge and competence in infection prevention and control
• Knowledge of the Ontario Dental Association (ODA) procedure codes
• CPR certification
• Possess a valid ‘G’ driver’s license with the ability to travel to various regional locations on a day-to-day basis
• Use of personal vehicle daily to transport dental instruments
• Ability to lift up to 10 kilograms

• Strong customer service skills as well as excellent interpersonal communication and conflict resolution skills
• Well developed and proven written and verbal communication skills
• Ability to work independently as well as in a team-oriented environment
• Computer skills, including proficiency in MS Office
• Competency in data entry
• Exceptional time management, organizational and problem-solving skills
• Ability to adapt to a changing work environment
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

• Knowledge of the Oral Health Information and Support System (OHISS) and the Collaborative Health Record
• Multilingualism
• Ability to upgrade to a D class driver’s license
• Knowledge of and/or experience in public health

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date
• Automatic enrolment into OMERS pension plan
• Accrue Vacation on a monthly basis, starting at 3 weeks per annum
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement (where applicable) and learning and development resources

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