Job Description:

• Managing the Commissioner of Human Services through prioritizing, organizing of Commissioner’s emails for action/priority identification of deadlines throughout the day
• Actively uses and maintains an organized MS Outlook filing system for shared access by the Commissioner.
• Prepares draft memos, reports, emails, spreadsheets, presentations, and correspondence for the Commissioner on various topics
• Controls information, requests, reports, documents, and general paper flow to and from the Commissioner’s office in a highly professional and timely manner
• Prioritizes actions, responses, and tasks work appropriately with enough advance and scheduled time to allow for effective execution
• Researching, attaining expert opinion, and responding to complaints, routine correspondence, and requests in a proactive manner with a commitment to high standards of service
• Develops Executive Summaries to ensure events and actions are captured for review
• Organizing and maintaining appropriate reports, files, systems, and documentation in accordance to records retention by-laws
• Actively manages a follow-up system to ensure that work proceeds in a smooth fashion and that the corporate departments are responsive to administrative matters and issues
• Coordinating departmental policy updates, ensuring such items are communicated, as appropriate, to management, staff and other Regional departments
• Coordinating, editing, and assisting with the preparation of Council reports by ensuring deadlines are met
• Maintains confidential files/records for the Commissioner’s office and documents
• Processes all Performance Appraisals for the department and coordinates the preparation of Human Resources paperwork
• Communicates with Councillors and Senior Management on various issues including confidential client issues
• Maintains the administration of the attendance program for Human Resources, including updating vacation and sick leave into HR management system.
• Completes monthly financial reconciliation of expenses

• Post-secondary education and/or courses relevant to administration, or a combination of education and experience may be considered
• A minimum of (5) five years of experience in an expeditious and multi-tasking support or administrative role
• Advanced administrative skills
• Familiarity with Human Services at the Region or a similar organization

• Proven high level of initiative and positive proactive manner
• Advanced communication skills, verbal and written incorporating current office technology
• Effective time management, organizational and multi-tasking skills
• Strong customer service orientation
• Tested, effective computer skills essential, particularly using MS Word, Excel and Power Point
• Advanced level user of MS Outlook and intermediate proficiency with MS Access and Adobe
• Analytical information gathering, problem-solving and teamwork skills
• Excellent interpersonal skills and committed customer service focus
• Pathways Publishing
  Political Acumen
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

• Share Point, E-Scribe, Peoplesoft
• Flexibility and Adaptability
• Municipal experience would be an asset

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date
• Automatic enrolment into OMERS pension plan
• Accrue Vacation on a monthly basis starting at 3 weeks per annum
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement and learning and development resources

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