Canada Job Openings

SureWerx

E-COMMERCE SITE SPECIALIST

Toronto

October 14, 2024

Reference number

P-0104

Date Posted

October 14th

Location

Canada, Ontario, Toronto

Remote

Educational Requirements

Bachelor’s degree or College diploma in Marketing, Business, Communications, or a related field. 2-4 years of experience in e Commerce, digital marketing, or web content management.

Positions available

Sure Werx is a leading manufacturer of innovative safety, tool and equipment products and solutions. Since 1957, we've been trusted to keep all who use our products safe in even the most challenging environments. Today, our growing family of world-leading brands serves customers and partners across the U.S., Canada and Europe.

At Sure Werx, you'll have the opportunity to challenge yourself in a supportive, growth-oriented culture of industry leaders. You’ll help chart our future as we continue to expand into new products, services and markets. And we’ll invest in your career development, enabling you to grow and succeed.

We’re looking for an e Commerce Site Specialist who is eager to grow their B2B e Commerce skill set around all things digital commerce, from marketing strategy, operations, content & everything in between. The ideal candidate can’t wait to dig in and make an impact. You’re the go-to person for teammates and customers, happy to troubleshoot, support, or lend a hand with the many pieces of running a revenue driving website. Your passion for creating an amazing user experience shines through, whether you’re analyzing data, optimizing site performance, or helping others get the most out of our platform.

You’ll work closely with our Digital Commerce Manager, supporting all our Commerce sites, including the US and Canadian Distributor Portals, as well as our D2C sites with our Oberon brand. You’ll collaborate with the content team, ensure campaigns run smoothly, and support customer engagement. If you’re excited about combining e Commerce operations and customer experience—all while working remotely—this role could be your perfect match!

The ideal candidate has a solid understanding of conversion-driven sites and the sales side of e Commerce. Understanding of how conversion funnels work and are always looking for ways to improve them. Proactive in identifying issues and helping prioritize them to align with our strategic goals, experienced in supporting the overall strategy and vision set by the Digital Commerce Manager, and contributing to a seamless user experience across all our e Commerce platforms.

Your performance will be measured by the success of the site’s conversion rate, customer engagement metrics, and the timely execution of digital campaigns. Improving user experience and driving revenue growth through proactive site enhancements will also be key indicators of success.

What You’ll Do

Enhance the Digital Experience:

Maintain and update e Commerce websites, managing content updates, layouts, and visual elements within our CMS. Implement changes that align with marketing initiatives, business goals, and deliver a seamless user experience.

Drive Campaign Execution:

Collaborate with teams to plan and execute digital campaigns, including promotions, product launches, and email marketing. Ensure campaigns are executed effectively and contribute to conversion and engagement goals.

Support and Optimize Commerce Sites:

Assist with troubleshooting, resolving issues, and supporting customer engagement. Use data-driven insights to monitor site performance, analyze user behavior, and implement enhancements that optimize the site’s usability and drive sales.

Skills & Qualifications:

Proficiency in CMS platforms (Intershop experience is a plus) and basic graphic design tools (Canva or Photoshop).
Familiarity with Google Analytics GA4, Google Search Console, and performance monitoring tools.
Experience managing small projects, coordinating with multiple stakeholders, and ensuring timely execution.
Strong customer engagement and troubleshooting abilities, supporting seamless user experiences.
Proactive, detail-oriented, and able to manage multiple tasks with minimal supervision.
Excellent communication and collaboration skills, contributing to a positive team environment.
Knowledge of accessibility standards (AODA) & bilingual skills are helpful, but not a requirement

Sure Werx is committed to employment equity, supports diversity in the workplace and encourages application from all qualified individuals including women, members of visible minorities, Aboriginal peoples and persons with disabilities. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Privacy Officer.

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