Canada Job Openings
Marriott International, Inc
FLEX Senior Manager
Mississauga
FULL TIME
September 5, 2024
Job Number 24153398
Job Category Administrative
Location Canada Regional Office, 2425 Mathewson Blvd. E Suite 100, Mississauga, ONT, Canada VIEW ON MAP
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Management
CANDIDATE PROFILE
Education and Experience
CORE WORK ACTIVITIES
Managing Work, Projects, and Policies
Additional Responsibilities
MANAGEMENT COMPETENCIES
The salary range for this position is $105,713 to $193,806 annually.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Notification to Applicants: Canada Regional Office takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email Canada Application Accommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Category Administrative
Location Canada Regional Office, 2425 Mathewson Blvd. E Suite 100, Mississauga, ONT, Canada VIEW ON MAP
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Management
JOB SUMMARY
The Business Analyst plays a crucial role in supporting Marriott’s Adobe Analytics system. They will wear many hats and collaborate with cross-functional teams, stakeholders, vendors, and technical experts to empower data-driven decisions. This role is responsible for streamlining our tagging intake and output processes and ensuring effective communication. If you thrive in a dynamic environment where effective communication, process excellence, and supporting Adobe Analytics systems are valued, we encourage you to apply!
CANDIDATE PROFILE
Education and Experience
- Bachelor’s degree in a relevant field (e.g., Business, Information Systems, Marketing) or equivalent experience
- 5+ years of directly relevant digital analytics experience
- 3+ years experience as a Business Analyst, Product Owner, or similar role.
- In-depth understanding of Adobe Analytics configuration, administration, and data collection
- Familiarity with Agile methodologies is a plus.
CORE WORK ACTIVITIES
Managing Work, Projects, and Policies
- Process Improvement:
- Streamline Workflows: Collaborate with cross-functional teams to identify process bottlenecks, inefficiencies, and pain points related to data collection, analysis, and reporting. Propose and implement process improvements to enhance efficiency of the teams involved..
- Continuous Optimization: Monitor process changes and measure their impact on efficiency and effectiveness. Continuously seek opportunities for optimization.
- Communication and Collaboration:
- Liaison Role: Act as a bridge between business stakeholders, technical teams, and external vendors. Facilitate effective communication by organizing meetings, workshops, and discussions.
- Documentation: Document requirements, decisions, and project updates related to Adobe Analytics. Maintain clear and concise communication channels.
- User Training: Develop training materials and conduct training sessions for end-users. Ensure that stakeholders understand the system’s capabilities and usage.
- Documentation:
- Comprehensive Documentation: Create and maintain detailed documentation for Adobe Analytics processes, configurations, and user guidelines. Include process maps, standard operating procedures (SOPs), and user manuals.
- Business Rules and Data Mapping: Capture and document business rules, data mappings, and data lineage. Ensure that relevant stakeholders have access to accurate and up-to-date documentation.
- Requirements Elicitation:
- User Stories and Acceptance Criteria: Work closely with business users to gather and document functional and non-functional requirements. Translate business needs into clear and concise user stories, acceptance criteria, and use cases.
- Alignment with Organizational Goals: Validate requirements with stakeholders and ensure alignment with Marriott’s strategic objectives.
Additional Responsibilities
- Works independently with minimal supervision, but knows when issues should be escalated to manager
- Develops relationships with members of other teams, and leverages those relationships to answer questions
- Presents work with clarity and confidence; explains complex matters so that others can understand them
- Uses appropriate communication mechanisms (i.e. in-person conversation, Microsoft Teams chat, email, phone call) for each situation
- Demonstrates self-confidence, energy, and enthusiasm
- Performs other reasonable duties as assigned by manager
MANAGEMENT COMPETENCIES
Leadership
- Adaptability – Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
- Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
- Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
- Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
- Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.
Managing Execution
- Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
- Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
- Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
- Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
- Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
- Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
- Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
- Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
- Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
- Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
- Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
- Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
- Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
- Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
- Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
- Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
- Reading Comprehension – Understands written sentences and paragraphs in work related documents.
- Writing - Communicates effectively in writing as appropriate for the needs of the audience.
The salary range for this position is $105,713 to $193,806 annually.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Notification to Applicants: Canada Regional Office takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email Canada Application Accommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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