Canada Job Openings

LawDepot

Payment Processing Analyst

Edmonton

FULL TIME

August 26, 2024

Company Profile:
Join one of the fastest growing companies in Canada! Law Depot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At Law Depot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey!
Position Overview:
Law Depot.com is currently expanding and looking to recruit a Payment Processing Analyst in Edmonton, Alberta. Working with the Revenue Operations team, you will be responsible for leading payment processing operations, driving innovation and efficiency within our e Commerce platform. This is a full-time permanent position, working 37.5 hours per week with opportunities for a hybrid office work schedule.
Primary Responsibilities:
  • Lead payment processing operations to ensure efficient and secure transaction handling for a large-scale e Commerce website
  • Identify, evaluate, apply, and onboard new payment processors to diversify and optimize our payment options
  • Develop strong professional relationships with payment processing vendors and maintain high checkout experience service levels
  • Negotiate terms and agreements with payment processors to optimize transaction fees
  • Monitor payment processing performance, assess risk mitigation strategies, and implement solutions
  • Ensure compliance with all relevant regulations and standards related to payment processing
  • Manage and prioritize the product backlog for the Payment Systems Development Team and determine business requirements
  • Align payment processing best practices with overall company objectives
  • Collaborate with customer support teams and internal stakeholders to address and resolve payment-related issues for our customers
  • Conduct market research on payment types, trends, and pricing to keep the company competitive
  • Analyze payment processing data to identify trends, issues, opportunities for cost savings, and prepare detailed reports on the findings
  • Handle day-to-day tasks related to chargeback prevention services, alert notifications, payment processor communication, and refund policy optimization
Knowledge and Skill Requirements:
  • Post-secondary education in Business, Finance, Economics, Computer Science, or other related fields
  • Excellent communication and negotiation skills
  • Proven track record of managing vendor relationships
  • Strong project management skills, with the ability to independently prioritize and lead multiple projects
  • Analytical and problem-solving skills, with the ability to interpret complex data
  • Knowledge of payment industry regulations and compliance standards would be considered an asset
  • Experience with international payment processing and multi-currency transactions would be considered an asset
  • Ability to research and review regulation documentation
  • Familiarity with emerging payment technologies and fintech solutions
  • Highly comfortable working collaboratively with others and enjoying teamwork
  • Proactive attitude with strong initiative
Why You Should Join the Law Depot Team:
  • Excellent total compensation package
  • Comprehensive health and dental benefits, plus an additional Health Care Spending / Personal Spending Account
  • Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)
  • Three weeks paid vacation, plus bonus personal days
  • Continuous learning opportunities, including Linked In Learning subscriptions and training budgets
  • Company share plan
  • Free catered lunches for the entire office
  • Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)
  • Casual work environment
  • Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)
  • Free and easily accessible parking
  • Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away
  • Hybrid working arrangements for that balance between getting work done at home and engaging with others in the office
How to Apply:
Please submit a resume and cover letter by email to career@lawdepot.ca or submit online via our Careers page at https://www.lawdepot.ca/career
We thank all applicants; however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Benefits:
  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • Flexible schedule
  • On-site parking
  • Paid time off
  • Vision care
  • Work from home
Flexible language requirement:
  • French not required
Schedule:
  • 8 hour shift
  • Monday to Friday
  • No weekends
Work Location: In person
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