Company Profile:
Join one of the fastest growing companies in Canada! Law Depot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At Law Depot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey!
Position Overview:
Law Depot.com is currently expanding and looking to recruit a Payment Processing Analyst in Edmonton, Alberta. Working with the Revenue Operations team, you will be responsible for leading payment processing operations, driving innovation and efficiency within our e Commerce platform. This is a full-time permanent position, working 37.5 hours per week with opportunities for a hybrid office work schedule.
Primary Responsibilities:

• Lead payment processing operations to ensure efficient and secure transaction handling for a large-scale e Commerce website
• Identify, evaluate, apply, and onboard new payment processors to diversify and optimize our payment options
• Develop strong professional relationships with payment processing vendors and maintain high checkout experience service levels
• Negotiate terms and agreements with payment processors to optimize transaction fees
• Monitor payment processing performance, assess risk mitigation strategies, and implement solutions
• Ensure compliance with all relevant regulations and standards related to payment processing
• Manage and prioritize the product backlog for the Payment Systems Development Team and determine business requirements
• Align payment processing best practices with overall company objectives
• Collaborate with customer support teams and internal stakeholders to address and resolve payment-related issues for our customers
• Conduct market research on payment types, trends, and pricing to keep the company competitive
• Analyze payment processing data to identify trends, issues, opportunities for cost savings, and prepare detailed reports on the findings
• Handle day-to-day tasks related to chargeback prevention services, alert notifications, payment processor communication, and refund policy optimization

Knowledge and Skill Requirements:

• Post-secondary education in Business, Finance, Economics, Computer Science, or other related fields
• Excellent communication and negotiation skills
• Proven track record of managing vendor relationships
• Strong project management skills, with the ability to independently prioritize and lead multiple projects
• Analytical and problem-solving skills, with the ability to interpret complex data
• Knowledge of payment industry regulations and compliance standards would be considered an asset
• Experience with international payment processing and multi-currency transactions would be considered an asset
• Ability to research and review regulation documentation
• Familiarity with emerging payment technologies and fintech solutions
• Highly comfortable working collaboratively with others and enjoying teamwork
• Proactive attitude with strong initiative

Why You Should Join the Law Depot Team:

• Excellent total compensation package
• Comprehensive health and dental benefits, plus an additional Health Care Spending / Personal Spending Account
• Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)
• Three weeks paid vacation, plus bonus personal days
• Continuous learning opportunities, including Linked In Learning subscriptions and training budgets
• Company share plan
• Free catered lunches for the entire office
• Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)
• Casual work environment
• Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)
• Free and easily accessible parking
• Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away
• Hybrid working arrangements for that balance between getting work done at home and engaging with others in the office

How to Apply:
Please submit a resume and cover letter by email to career@lawdepot.ca or submit online via our Careers page at https://www.lawdepot.ca/career
We thank all applicants; however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off
• Vision care
• Work from home

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work Location: In person