Section: Housing Services
Department: Community Development
Initial Reporting Location: 199 Larch Street
Job Status: Permanent Position

Affiliation: Non union
Hours of Work: 70 hours bi-weekly
Shift Work Required: n/a
Range of Pay: Group 11 - $3,104.50 to $3,654.70 bi-weekly (Subject to Review)
The start date will follow the selection process.
The eligibility to work remotely is to be determined.

Main Function: This position is responsible for ensuring proper governance and asset management by housing providers and delivering CGS housing programs and services in support of quality customer service.
Characteristic Duties: Under the general supervision of the Manager of Housing Services.
1. Collect and analyse program and financial data on program and operational performance of housing providers. Identify issues and develop options to resolution, ensuring the integrity and timeliness of data provided.
2. Identify and recommend for use, defined measures of program and service financial performance based on CGS policy and provincial requirements. Ensure monitoring and performance reporting processes are integrated with CGS and Ministry reporting processes.
3. Act as primary CGS contact with housing provider staff and boards, tenants, stakeholders, advocates and the public regarding housing programs, legislation, program policy and procedures related to governance, RGI calculations, conflict of interest, maintenance issues, waiting list, eviction procedures and tenant relations. Troubleshoot issues as required.
4. Prepare/deliver training and workshops to housing provider staff, boards and stakeholders.
5. Review and evaluate program applications (e.g. grants, loans, rent supplement). Recommend approval.
6. Perform program compliance audits to determine/confirm program eligibility through technical analysis and assessment of service delivery, corporate records, budgets, contracts, financial/program reports, year-end reports and reconciliations.
7. Provide proactive solutions to resolve complex business/program problems. Conduct follow-up and program enforcement.
8. Recommend dissolution of a housing provider board or termination of a housing provider manager as required.
9. Provide human resources functions to housing provider boards regarding recruitment, training, job performance reviews, salary reviews and dispensing of discipline as required.
10. Provide guidance and direction to housing providers regarding policy interpretation, reporting requirements and effective business and property management methods.
11. Participate in housing provider organizational design, budget and rent setting preparation. Review, negotiate and/or revise where required and recommend submissions for approval.
12. Deliver and/or implement CGS/Ministry housing programs. Prepare reports on the experience and effectiveness of service delivery.
13. Assist in determining/assessing community housing needs and recommend solutions.
14. Attend housing provider Board Meetings in a consulting or resource capacity and act as property manager and/or board member during housing provider crisis situations as required.
15. Act as resource person or witness regarding forensic reviews and legal investigations.
16. Prepare relevant components of legal agreements, purchase of service agreements and supporting documentation for approval.
17. Participate on committees as required.
18. Prepare briefing materials, reports, draft correspondence for senior management and council as directed.
19. Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein.
20. Perform other related duties as required.
Qualifications:
This job is also being posted as a development opportunity. Should there be no fully qualified candidate for this position, a candidate who can be expected to meet the required qualifications within a reasonable period of time may be considered for this position as a development opportunity.
Development opportunity range of pay: $2,828.00 to $3,327.10 bi-weekly (Subject to Review). The successful candidate will be paid at the reduced range until the minimum qualifications have been met.
Leadership Competencies:
Tactical Coordination and Direction (I)
For more information on leadership competencies, please see our Leadership Competency Dictionary.

Competency

Competency Definition

Level

Level Definition

Shaping the Future

Innovation

Take a creative approach to problems or issues, “think outside the box”, go beyond the conventional, and explore creative uses of resources.

3

Proposes innovative ideas

Judgment and Decision Making

Make sound decisions involving varied levels of complexity, ambiguity and risk.

2

Assimilates and interprets data to make competing decisions

Delivering Business Results

Collaboration

Work and communicate collaboratively within City of Greater Sudbury to create alignment within and across teams and groups.

3

Collaborates beyond one’s area

Customer/Citizen Focus

The desire to work closely with internal and external customers to meet and exceed their expectations.

2

Addresses underlying customer/stakeholder needs

Planning, Coordination & Execution

Plan and coordinate work to achieve desired results on a consistent basis.

3

Coordinates activities involving others within one’s team

Aligning People & Teams

Holding Self & Others Accountable

Hold others accountable to execute to high standards of excellence and hold themselves accountable to the same or higher standard.

3

Monitors performance and gives corrective feedback

Leadership

Inspire others to work toward common goals by engaging and empowering them, and providing clarity and direction.

2

Optimizes team effectiveness

Enhancing Personal Effectiveness

Commitment to Continuous Learning

Continuously develop and enhance one’s own and others’ personal and professional skills, knowledge and abilities.

4

Models a learning orientation

Flexibility/Adaptability

Adapt and work effectively within a variety of situations, and with various individuals or groups.

2

Applies rules flexibly

Interpersonal Communication

Communicate effectively by reflecting on verbal and non-verbal behaviour, being attuned to the needs, perspectives and sensitivities of others and acting with them in mind.

3

Effectively uses empathy

Managerial Courage/Integrity

Acting with integrity, ensuring one’s actions are consistent with City of Greater Sudbury’s values and expectations.

2

Is publicly candid with the team, acting with integrity consistent with one’s beliefs

Leadership Presence

Develop and maintain a sense of presence and emotional maturity and have an inner confidence that one can succeed and overcome obstacles.

3

Demonstrates personal courage

If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit www.greatersudbury.ca/jobs to apply online.
We must receive your resume before 11:59 p.m. on Thursday, October 31, 2024. For those providing a French language resume, please also include an English version.

• Follow the step by step application process.
• Ensure you attached a cover letter and resume. Acceptable file types are:
  • .doc
  • .docx
  • .txt
  • .pdf
  • .rtf
• Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile.

All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.
Live outside Canada or new to Canada?
The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)
Contact Us:
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