At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Production Supervisor is responsible for training, auditing, scheduling, and carrying out quality control of production rails, ties, and surfacing crews.

Main Responsibilities

• Supervise assigned employees and ensure work is performed within CN standards on a daily basis
• Handle day-to-day issues, as well as hourly performance issues, including conducting investigations, recommending appropriate disciplinary actions, and responding to grievances
• Provide technical and field training to all production gang employees
• Build safety compliance and improve safety results through regular efficiency testing and safety walkabouts
• Provide positive and constructive feedback and coaching
• Lead on-boarding and training activities of new employees
• Manage budgets, workforce productivity and manpower within CN policies and Five Guiding Principles
• Operate in conjunction with appropriate collective bargaining agreements
• Assist in scheduling production rails, ties, and surfacing gangs
• Collaborate with Transportation to coordinate track time
• Enforce safe work procedures and policies

Working Conditions

The role will be partially performed in an office environment but mainly outdoors in various types of weather and environmental conditions with irregular hours, including nights, weekends and holidays. The role requires being available on-call based on territory requirements. The position requires frequent travel (70% - 90%), including overnight stays away from home, at times without advanced notice. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress. The position requires responding to unexpected and emergency situations as well as being able to lift up to 80 lbs.

The Production Supervisor will receive training on United States Operating Rules (USOR) in Homewood, IL. Training related to terminal operations will be carried out on the job and facilitated by current Production Supervisors, Track Supervisors, Senior Managers of Engineering and Assistant Regional Chiefs.

Requirements
Experience

Railroad

• Minimum 5 years of railroad experience
• Safety compliance experience
• Experience troubleshooting and problem solving
• Experience working with Systems, Applications and Products (SAP) and Track Inspection System (TIS)
• Minimum 2 years of railroad experience*
• Minimum 1 year of track experience*
• Any experience for these above would be considered as an asset

Education/Certification/Designation

• High School Diploma or General Education Development (GED)
• Associate Degree in Engineering or Vocational School equivalent*
• Valid driver's licence
• Meets all medical fitness for duty requirements
• USOR qualified
• Any designation for these above would be considered as an asset

Competencies

• Identifies risks and anticipates impacts to ensure a safe and secure environment
• Improves processes on a continuous basis to enhance safety, security and to reduce CN's environmental footprint
• Displays a customer centric attitude
• Shares timely information within and across functions to get things done effectively
• Inspires others with impactful communications and adapts to the audience
• Leverages feedback and coaching to improve performance
• Tracks metrics to achieve ambitious targets and holds self and others accountable to meet performance expectations
• Responds with agility and reacts quickly
• Deals with pressure and change by staying calm to quickly adapt to changes

Technical Skills/Knowledge

• Strong knowledge of Engineering Track Standards (ETS) and operation measures
• General Microsoft Computer skills (Excel, Word)
• Knowledge of track structure, construction and maintenance, and identifying track defects

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don't apply unless they feel they fit the job posting at 100%. Even if you don't see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at cnrecruitment@cn.ca.

As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.