Job Description

• 
  Competitive Compensation
• Comprehensive Benefits Package
• Must live in or be able to relocate to area within reasonable commuting distance from Vancouver, BC or Calgary, AB
• Restaurant Management Experience Required

• Operates as the liaison directing others to support network system set up, administration, maintenance, monitoring, and deployment of third-party applications.
• Work independently to simultaneously project manage several implementations for assigned airport restaurant locations in North America.
• Deliver support and training to end users on IT and technology systems.
• Conduct cost-benefit analyses, risk assessments, and risk mitigation efforts.
• Support Project Managers with budget management, forecasting, implementation planning, training, and scheduling for project rollouts.
• Proactively address/mitigate technology events/incidents and increase the level of client satisfaction within the systems. May include client training/basic troubleshooting and vendor management activities.
• Prepare project scope/business requirements. Apply detailed working knowledge of products and features to support successful IT services. Has authority to recommend implementation of features and functions where appropriate.

Qualifications – Education, Experience, Skills, and Other Requirements:

• Minimum bachelor’s degree (or international equivalent).
• Must have at least three to five years’ experience working in restaurants in a management position.
• Proven knowledge of basic IT network infrastructure policies, standards, guidelines, and best practices setting expectations for integrity, confidentiality, and accessibility of effective IT services.
• Demonstrated experience in project management and reading of construction blueprints for mock-ups of IT and POS related equipment placement and requirements.
• Demonstrated intermediate level technical competence and experience with Windows operating system and Microsoft Office Suite (i.e., Excel, Outlook, Teams, Word, and Power Point).
• Must be comfortable working in a large-scale, enterprise level digital and physical environment.
• Must be able to establish and maintain eligibility to perform work in Canada without sponsorship, and able to travel and work 75% within the Canada and US (If required, SSP to support work authorization.)
• Must live in or be able to relocate to area within reasonable commuting distance from Vancouver, BC or Calgary, AB.
• Must be able to travel and work 75% within North America. (If required, SSP to support work authorization.)
• Must be able to pass and maintain a criminal background check, and as required, meet airport security requirements (e.g., Transportation Security Administration (TSA) clearance, comprehensive Federal Aviation Administration (FAA), Transport Canada, etc.)