Thermo Fisher Scientific

Account Manager

FULL TIME

October 16, 2024

Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description

Position Summary:
Grow IOMS business in China by achieving sales and marketing objectives and working with application, service and other teams to satisfy customer for long term success.
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Job Description:
  • Responsible for all sales activities in the responsible territory or industry.
  • Organize and participate marketing activities, such as seminars, workshop or demo as needed to generate sales leads and qualify them.
  • Provide appropriate technical solutions and quotations to prospective customers to lead to successful closure of sales.
  • Influences preparation and presents technical assistance, consultation and problem solving to customers
  • Develop and maintain key account strategies for high profile customers and maintain good relationship with industry opinion leaders.
  • Manage customer satisfaction with all installed customers through effective coordination with Customer Support team.
  • Capture sales and marketing data and submit weekly (Expense) and monthly reports (Won/Lost orders, Forecasts, Cold Call Activity, Lead Follow-up) on a timely basis.
  • Responsible for discount administration within assigned authorization.
  • Arranges presentation schedule with customer base.
  • Manages controllable expense budget within assigned territory.
  • Has ultimate responsibility for account management in assigned territory.

Measure of Success:
Sales quota
Forecast (funnel report)
Win / Lose report
Expense budget
Teamwork

CAS
Requirements:
  • MS degree or above in Analytical Chemistry, Geology or equivalent required.
  • 5 years sales experience selling capital equipment, preferably in Mass spec market. Appropriate experience in Applications or Customer Support will be considered in lieu of direct sales experience.
  • Handles pressure/disappointment professionally. Willingness to accept constructive criticism/suggestions
  • Good oral and written communication skills in both Chinese and English. Effective interpersonal communicator.
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