• 8+ years of sales operation and business analysis experience in strategic planning related roles, e.g. sales operations/planning, demand generation management, management consulting, and business analyst
• A strategic thinker
• Strong business acumen and sensitive to data
• Strong data analyses skills; Mastery of data analytical tools (e.g., excel)
• Bachelor/Master degree in Finance, Accounting or Business

About Amazon Web Services Since 2006, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (Io T), mobile, security, hybrid, media, and application development, deployment, and management from 105 Availability Zones within 33 geographic regions, with announced plans for 18 more Availability Zones and 6 more AWS Regions in Malaysia, Mexico, New Zealand, the Kingdom of Saudi Arabia, Thailand. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit aws.amazon.com.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Amazon Web Services came to China in 2013, and has been relentlessly investing and expanding our infrastructure and business since then. Amazon Web Services launched its China (Beijing) Region (operated by Sinnet) in September 2016 and its China (Ningxia) Region (operated by NWCD) in December 2017. In 2019, Amazon Web Services added a new region in Hong Kong, making China the only country with three Amazon Web Services regions aside from the U.S. In 2022, Amazon Web Services launched Local Zone in Taipei. Amazon Web Services has also established an AI lab in Shanghai and two Io T labs in Shenzhen and Taipei. The Amazon Web Services Partner Network has thousands of Partners in China. Amazon Web Services has supported over 10,000 local startups and has provided cloud skills training to over 700,000 talents. Amazon’s first two utility-scale renewable projects—a solar farm and a wind farm—are also generating clean energy to the country’s grid.
Our Greater China Region Operations team is looking for a Business Operations Manager to support the team to meet organizational goals by designing and implementing best class business management system, conducting advancing data analysis for business insights and recommendations, and operating critical sales and customer related processes or program to accelerate business growth and optimize customer obsession.

This person should have demonstrated ability to thrive and achieve objectives in a highly matrix-oriented environment, creating and supporting productive cross-team working relationships and interacting with high performing team members. The position requires both the ability to implement formal cadence and process controls, as well as the ability to think and react quickly to changing conditions.

Key job responsibilities
To define and deliver the overall initiatives in business management system, reporting, analytics and business intelligence, so as to support business planning, business performance improvement and growth , Go-to-market design/implementation, seller capacity and daily sales operations.
Manage the development of continuously-evolving forecast and growth models and methodologies, quantitative analysis of the performance of our products/services, sales team, customer, prospects, partners
Engage stakeholders in Global Operations across the regions, to learn best practices and quickly replicate them into Greater China Region
Create and maintain project and program specifications for requirements, resourcing, work streams, schedules, milestones and risk management.
Maintain and deliver a cadence of cross-team meetings, weekly, monthly, quarter business reviews, dashboards and status reports for cross-team coordination and executive update. Prepare and present findings and recommendations to the senior management team in regular business review
Design or improve sales/customer related processes to improve customer experience and business development efficiency

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team.

#AWSGCR

• Demonstrated ability to engage and interact with leadership team around project and program requirements, status, opportunities and risks.
• Program and project management proficiency across multi-site locations and multi-teams