China Job Openings
HSBC
Customer Development Rep-FTC
FULL TIME & CONTRACT
October 8, 2024
Job description
Wealth & Personal Banking
In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.
We are currently seeking an experienced professional to join our team.
In this role, you will:
In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.
We are currently seeking an experienced professional to join our team.
In this role, you will:
Proactively manage a complex portfolio of clients, becoming a trusted advisor to lead strategic dialogues with clients at a portfolio level through the understanding of specific business requirements and delivering creative and flexible customer solutions
To hand over customer relationship properly to their relationship managers after closing sales
To provide excellent services to customers and ensure all enquiries and complaints are accurately and effectively resolved to customers' satisfaction
To participate actively in team building activities to share information/ideas while contributing suggestions for work improvement
Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
To hand over customer relationship properly to their relationship managers after closing sales
To provide excellent services to customers and ensure all enquiries and complaints are accurately and effectively resolved to customers' satisfaction
To participate actively in team building activities to share information/ideas while contributing suggestions for work improvement
Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
Requirements
To be successful in the role, you should meet the following requirements:
- Bachelor's degree or equivalent experience
- Strong presentation and sales skills
- Objection handling techniques and work under pressure
- Good interpersonal and communication skills
- Customer service orientation
- Attain appropriate professional and regulatory qualifications as required by market
- Attain any internal standards as required by HBCN
www.hsbc.com.cn/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website./YQ|
Issued by HSBC Bank (China) Company Limited
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