Henkel

Customer Experience Activation Manager

FULL TIME

November 19, 2024

Some perks of joining Henkel
Development opportunities
Corporate social responsibility programs
Extensive leave policy
Well-being programs
Life insurance
Medical insurance
Performance bonus / Incentives
Tuition reimbursement
On-site canteen (in some locations)


Customer Experience Activation Manager
At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.Dare to make an impact?
YOUR ROLE
  • Drive customer experience centers visit in Shanghai R&D Center with customization to a very inspirational on site experience capturing the broad portfolio x-SBU´s and demonstrate that we are a Know-How business.
  • Develop strategies to ensure consistent customer experience journey F2F for all stakeholders and across industries and maximize customer engagement.
  • Identify content gaps and develops new cross selling opportunities as sales enabler for longlasting partnerships.
  • Generate long-term innovation ideas and developing them with technical functions.
  • Support external short and long term marketing comm-n to capture market trends and impact growth.
  • Transfer global messaging, positioning, campaigns into the region APAC with Focus on China and lead all customer Face-to-Face Events.
YOUR SKILLS
  • University degree with a major engineering, chemistry or marketing.
  • Minimum five years of relevant professional experience.
  • Profound experience using all common business and office tools for professional marketing and communication work.
  • Good knowledge of the market and a solid understanding of how the B2B / industrial business is working.
  • Fluent mandarin language skills and excellent English language skills.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 24069288
Contract & Job type: Regular - Full Time
Contact information for application-related questions: Henkel.GCN.Recruitment@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
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