About our group:

About the role - you will:

• Provide technical and data analysis support for Seagate products.
• Support product evaluation and qualification, collaborating with internal and external teams to assess product performance.
• Offer onsite support for customer operations as needed, identifying device failures and ensuring timely resolution of reported issues.
• Monitor product quality performance with assigned customers, regularly reporting on integration performance, verifying failures, and issuing failure analysis reports and corrective actions.

About you:

• Strong knowledge of cloud computing and cloud storage.
• Ability to quickly assess and define technical problems, identify their causes, and recommend solutions.
• Excellent customer relationship management skills and report writing abilities.
• Proficient in oral and written communication in both English and Mandarin.
• A team player who can effectively collaborate with others.

Your experience includes:

• Proficiency in statistical data analysis to support Fleet Management Analytics and internal team requests.
• Background in HDD/SSD, including design, process, and quality management.
• Strong written and verbal communication skills for coordinating across teams.

• Proficiency in Python and Shell scripting.
• Experience with Linux.

Location: