China Job Openings
HSBC
Head of Technology Workforce Strategy and Management
FULL TIME & CONTRACT
October 13, 2024
Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Head of Technology Workforce Strategy & Management.
Business: Technology COO
Principal responsibilities
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Head of Technology Workforce Strategy & Management.
Business: Technology COO
Principal responsibilities
Workforce Strategy – Define the Technology workforce strategy in accordance to Financial Resource Plan and ensure alignment to Group Strategy:
- Define the Technology, Innovation and Data Target Operating Model and Organisational structure to effectively deliver Technology services to the bank including location strategy, resource mix capability requirements and talent strategy.
- Define 2024 to 2028 Technology workforce plan in line with Technology Financial Resource Plan.
- Establish Technology, Innovation and Data workforce targets and Global Functional and Regional workforce plans in line with the Strategy – supported by fully-costed headcount model.
- Create optimal Technology, Innovation and Data location strategy in adherence to top-down Group guidance and Global Functional and Regional teams bottom up demand.
- Chair the Technology Organisational Design Authority (ODA) for senior roles and consult Global Functional and Regional teams on ODA submissions.
- Support the Digital Acceleration Programme People and Talent workstream where required from Tech workforce strategy perspective.
- Provide ongoing and additional support for HR Technology on confidential assignments.
- Business case development for key workforce initiatives such as contractor replacements, orchestration efficiencies and Generative AI impact on Technology’s future state workforce
- Drive the long term Strategic Workforce future state architecture and tooling in partnership with other group functions.
Workforce Management – Implement the defined workforce strategy into a global operating model:
- Responsible for ensuring Global Functional and Regional Technology teams workforce plans are aligned to the workforce strategy in line with the Financial Resource Plan and organisational design targets. Including but not limited to:
- Location mix: High cost / low cost ratios, high cost reductions, Directors in Tech Centres
- Seniority mix: organisational design Principles – Span of Control / minimise same grade reporting.
- Skills mix: Engineering / non-engineering ratio
- Resource mix: Perm / non-perm ratio
- Organisational design blueprints for senior roles
- Achieve Future State Workforce with a focus on diversity.
- Define and oversee consistent and controlled end to end operational processes across permanent and all types of non-perm resources, in partnership with HR, Operations Directors, Procurement & Vendors, ensuring all required Group and Technology management information can be accurately and efficiently sourced.
People Strategy – Create and embed frameworks and governance to drive a consistent approach to People Strategy across Technology:
- Attract – drive continuous improvement in to end to end hiring processes, to attract a diverse talent pipeline and position HSBC Technology, Innovation and Data as an employer of choice in our target markets.
- Retain – focus on inclusion, high performing leadership and people manager effectiveness, clear succession plans and defined career pathways reflected by uplift in inclusion, engagement and career index metrics.
- Grow – training and development practices in-line with workforce strategy, ensuring a clear future state view of skills requirements is constantly aligned to both in hiring and on-going proactive re-skilling and mobility.
- Ensure Diversity, Equity and Inclusion (DEI) as a horizontal is embedded across all the above.
Leadership & Teamwork：
- Senior member of the Technology, Innovation and Data Chief Operating Office team
- Manage the Technology, Innovation and Data Chief Operating Office Workforce Strategy & Operations and People Strategy
- Build a community and be a key influencer to ensure global consistency for global functional and/or regional aligned Chief Operating Office teams that are involved in people and talent initiatives across Technology, Innovation and Data
- Key partnership with HR
Requirements
- Proven track record of senior executive leadership and management roles within the financial services industry, preferably within multinational banks
- Strong verbal and written communication skills – able to translate complex situations into a simple digestible message and able to tailor message according to the target audience. Able to create impactful presentations and updates for a senior audience.
- Key influencer of people – can demonstrate exemplary teamwork and collaboration skills with ability to gain buy in and support to driving an end state design through to execution.
- Strong understanding of Technology operational management requirements for banks and knowledge of the external environment - regulatory, political, competitor and market
- Experience of managing within a complex matrix environment
- Deep financial and commercial awareness
- Demonstrable experience in managing significant financial and resource plans, organizational transformation, and project portfolio management.
- Ability to manage and mitigate operational risk effectively.
- Develops and maintains long term relationships with highly critical stakeholders internally and externally.
- Maintains expert knowledge of stakeholder requirements, competitor activities and market trends to influence future direction.
- Strong analytical and problem-solving skills, with the ability to synthesize complex information and make data-driven decisions to drive business outcomes.
- Understanding of the HSBC Group and its strategy, structures, and processes
HSBCTL1/GZ*
About HSBC Technology China
We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
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