China Job Openings
Standard Chartered
High Net Worth Segment Devt Manager
October 10, 2024
Key Responsibilities
Strategy
- Setup collaboration arrangement with CIB and SME to acquire PP clients for SCB China, leveraging the bank’s existing international banking proposition and services
- Collaborate with Affluent team (primarily Priority Private) branches/distribution/segment teams and CIB to acquire high net-worth clients through client events, campaigns, service offerings etc
- Refer clients to the bank’s international network where clients have international banking needs
- Prospect & pipeline Quality Corporate Partnerships with a sizable client base, especially focus on High-Net-Worth client acquisition.
- Co-work with CN segment teams to provide input for CVP development and client activities to acquire entrepreneur & high-net-worth individual account to on board SCB
- Co-work with PP RM, distribution RM and acquisition ARM/BDE to ensure smooth on boarding journey & pleasant client experience
- Familiar with WRB products ie deposit / SME / lending / WM and act as a key contact from SCB to provide a comprehensive offering to corporate & individual clients. Engage / refer to related sales channel when needed and create synergy.
Business
- Responsible for result delivery per scorecard, performance metrics to be defined by senior management
- Strictly comply with local regulations and group policies on project implementation
- To provide support / updates for promotion and activities, procedural changes, management directives, etc.
- To ensure meeting with internal control, compliance, and audit standards.
- Accountable for implementing and complying with AML requirements when performing duties.
- To develop action plans to improve business performance.
- Identify Right Corporate Partners target i.e., both size and natural need.
- Develop Pitch book and professionally pitch at Corporate Partners for a ‘Win-Win’ business collaboration.
- Successfully on-board quality corporate partners, contributing to Yearly QPC target across WRB business.
- Make regular monthly visit and conduct feedback to further improve/explore further product enhancement/platform integration and or other opportunities.
- Lead the streamline business operation between Corporate Partners and SCB.
- Lead end to end alignment with SCB internal stakeholders not limited with WRB on Corporate Partners proposition implementation.
- Track & monitor corporate partners performance as per approved financial plan and justification for corporate partnership renewals.
- Meet Corporate Partners governance criteria and requirement incl. visitation, documentation check etc.
- Ensure all Corporate Partners materials are officiated by Legal & Compliance for external usage.
- Follow through that SCB & Corporate Partners both fulfil Legal Contract agreements.
Processes
- Leverage on resources and channels to deliver performance by maximizing new customers/acquisition/referral opportunities and providing quality customer service.
- Conduct appropriately and professionally as SCB representative; no mis-selling/over-promise on Bank’s commitment to Corporate Partners.
- Conduct & present factual Corporate Partnerships information, background, and strategies.
- Corporate Partners relationship management including running referral program and/or other initiatives at Corporate Partners to drive outcome as per planned.
- Make regular monthly visit and conduct feedback to further improve/explore further product enhancement/platform integration and or other opportunities.
- Lead the streamline business operation between Corporate Partners and SCB.
- Lead end to end alignment with SCB internal stakeholders not limited with WRB on Corporate Partners proposition implementation.
- Track & monitor corporate partners performance as per approved financial plan and justification for corporate partnership renewals.
- Meet Corporate Partners governance criteria and requirement incl. visitation, documentation check etc.
- Ensure all Corporate Partners materials are officiated by Legal & Compliance for external usage.
- Follow through that SCB & Corporate Partners both fulfil Legal Contract agreements.
Risk Management
- Be responsible for failure to follow relevant rules and processes, failure to properly perform the
- Properly perform the duties on management and ensure the effectiveness of internal control
- Be responsible for regulatory failure or risks arising from or in connection of the event over which the employee has the duties of management and/or leadership
- Be responsible for significant losses due to failure of effectiveness of internal control
- To keep abreast with latest bank policy, changes in regulations/compliances, budget controls as well as current market trends, clients’ needs, especially competitor strategies.
- Regular review as per DOI and exceptional cases investigation and following up.
- Commission verification & payment (PO/Payment notice & invoice collection).
- Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies;
- Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities;
- Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank;
- Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections;
- Cooperate with any investigations or reviews on regulatory failure such as accountability review
Governance
- Adhere to Local Regulatory, Group & In Country Regulations, Internal Policies & Guideline.
- Conduct appropriately and professionally as SCB representative; no mis-selling/over-promise on Bank’s commitment to Corporate Partners.
- Conduct & present factual Corporate Partnerships information, background, and strategies.
- Corporate Partners relationship management including running referral program and/or other initiatives at Corporate Partners to drive outcome as per planned.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the [function] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients;] *
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies
- Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities
- 跟上本地问责法律法规的发展，以有效地确保并强化内控；
- Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank
- 审慎勤勉地履行岗位职责，以个人或团队成员的身份，为避免任何导致银行遭受或可能遭受法律制裁、监管处罚、重大财务损失或声誉负面影响而做出努力；
- Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections
- 对未遵守相关规范和流程、未适当履行职责以及未执行整改措施承担相应责任；
- Cooperate with any investigations or reviews on regulatory failure such as accountability review
- 配合任何关于违反监管规定的调查或审查，例如，问责审查。
- Properly perform the duties on management and ensure the effectiveness of internal control
- 正确履行管理职责，并确保内控的效率；
- Be responsible for regulatory failure or risks arising from or in connection of the event over which the employee has the duties of management and/or leadership
- 对负有管理和/或领导责任的事项引起或相关的违反监管规定事件或风险，承担相应责任。
- Be responsible for significant losses due to failure of effectiveness of internal control
- 为内控失效造成的重大损失负责。
Key stakeholders
- Regional Head / Market Heads, Private Banking, GCNA
- Regional segment heads of WRB (Affluent, SME) and CIB (LM/MM, IC)
- Various Private Banking Market heads
- Regional General Managers of relevant regions
- Affluent team and SME city managers, branch/sales managers, acquisition team managers
- CIB sales heads
- Country and regional governance team (CFCC, Legal, Risk)
Skills and Experience
- Communication
- Relationship Management
- Presentation Skills
- Wealth Management Products
Qualifications
- College/diploma degree or above;
- 5 years or above working experience in sales function; relevant experience in international Private banking (HK or SG) is preferred
- Highly motivated and drove by number, strong interpersonal skills and demonstrate leadership attributes.
- Strong personal integrity with zero disciplinary record in any previous job
- Good credit appraisal and marketing skills with the ability to interpret financial information
- Optimistic, willing to work under high pressure
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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