Description:

Marsh China O&T department is seeking candidates for the following position based in Tianjin office:

Operations Specialist

What can you expect?

• Make a significant impact on the company's success by building and maintaining strong client relationships.
• Join a highly marketable opportunity in the insurance broking industry.
• Join a team of experienced colleagues with diverse backgrounds and strengths.
• Benefit from a comprehensive training and development plan to enhance your skills and career growth.

What is in it for you?

• Enjoy a range of benefits that contribute to your overall well-being and work-life balance.
• Opportunity for advancement on multiple career paths within the organization.

We will count on you to:

• Provide operation support to business teams in the area of Placement, Policy Servicing, and Fiduciary (Billing, Accrual, Reconciliation, Collection, and etc.).
• Perform operation activities according to SOP (Standard Operation Procedure) and ensure SLA (Service Level Agreement) requirements are met.
• Operation activities include checking supporting documents, entering data in systems, generating slips, reviewing policy documents, filing documents, communicating with brokers / insurance companies to collect and clarify information, and etc.
• Adhere to compliance requirements and other company policies.
• Complete ad hoc tasks assigned by supervisor such as system test, report generation, data analysis, operation document update, training support, staff coaching, project support and etc.

What you need to have:

• Bachelor degree
• English level: CET 6 certificate is preferred
• Working experience in insurance industry in the area of servicing or operations is highly preferred
• Working experience of operation management support - staff training and coaching, reporting, and data analysis - is preferred
• Details focused, good at data analysis with excel
• Good communicator, collaborator, and problem solver.
• Team player, independent thinker
• Able to work under pressure

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh Mc Lennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh Mc Lennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on Linked In and X.
Marsh Mc Lennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

In the recruitment process, Marsh Mc Lennan does not restrict a position to a particular gender, does not inquire or investigate the marital or maternal status of female candidates, does not impose any limitations on marriage or childbirth, does not use marital or maternal status of a condition for hiring, and does not raise the qualification standard for female candidates.

When you apply for a position with us, we must obtain Personal Data, which is any data that can directly or indirectly lead to the identification of a specific individual, such as your name, contact information, employment history, education information, work skills, and licensure and certifications (if applicable). We also collect any other information you have provided in your CV, covering letter, application form, or during an interview (if applicable). Marsh Mc Lennan limits the Personal Data that it collects to that which is relevant and proportionate for the intended purpose. Where necessary and permitted or required by law, we may collect Personal Data deemed sensitive under applicable law (for example, ethnicity, fitness to work or criminal convictions information). Marsh Mc Lennan collects Personal Data directly from you and, depending on the circumstances and the type of role applied for, recruitment agencies, background check providers, your named referees and occupational health providers. Marsh Mc Lennan retains Personal Data consistent with applicable local law and business practices Please make sure you read through and fully understand our “Job Applicant Data Privacy Statement” before you submit your application.
Marsh Mc Lennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh Mc Lennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.