• Process Analysis and Evaluation: Analyze existing business processes to identify issues, bottlenecks, inefficiencies, and opportunities for improvement.
• Process Improvement Recommendations and Implementation: Based on the analysis, propose process optimization recommendations, and design and implement improvement plans to enhance process efficiency and work quality.
• Cross-departmental Collaboration: Work closely with various departments to ensure the smooth execution of process optimization projects and the meeting of the needs of all stakeholders.
• Data Analysis and Monitoring: Collect and analyze key process-related data, monitor the effectiveness of improvements, and regularly report optimization progress to management.
• Training and Support: Provide training and guidance on process improvements to relevant departments and staff, ensuring the optimized processes are effectively implemented and sustained over the long term.

• Bachelor's degree or higher, with a preference for majors related to business management.
• 2+ years of experience in process optimization or project management.
• Strong data analysis skills, with a systematic thinking approach and problem-solving ability.
• Proficient in using analysis tools such as flowcharts, Excel, and Power BI.
• Strong project management skills, with the ability to drive the successful implementation of optimization efforts.
• Excellent communication and collaboration skills, capable of effectively engaging with cross-functional teams or internal staff.
• Proactive, detail-oriented, and highly responsible.

• Language: Fluent in English listening, speaking, reading, and writing.
• Skills: Proficiency in tools such as Python, Kettle, and RPA (Robotic Process Automation) is preferred; experience in Lean Management and Six Sigma is a plus.

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.
Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.
Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.
Work at Veeva. Work where it’s best for you.