Associate UX Design Job Title: User Experience UX/UI
Position type: Permanent
Location: Bogotá, Colombia
Job family: Product Design & Development


About Your Business Area/Department:

Amadeus is at the forefront of improving the traveler experience. The Airport Companion App is a major contributor to this improvement. It provides a mobile solution to roaming agents at the airport. Agents equipped with mobile devices (such as i Pads) can serve the travelers wherever they are in the airport, reducing the need to use physical desks. Initially designed for i Pad (Apple) users only, we have just started an exciting transformation to support more devices and platforms (e.g., Android) and increase adoption among our airline customers.

Summary of the role:

We are looking for an experienced UX/UI Designer to join our talented team in charge of building this app, based in Bogota office. You will work alongside UX/UI Experts and Designers, Software Development Engineers, Business Analysts and QA, using Agile methodology (Scrum and SAFe). You will work in a multicultural environment with colleagues based across the world in Dallas, London and Sydney.
As a UX/UI Designer, you’ll be accountable for the design of the product interfaces and flows based on solutions agreed with the stakeholders (Business Analysts, Product Managers, and the customer themselves).

In this role you’ll:

• Create mobile user-interface designs considering usability/UX principles and mobile design best practices.
• Collaborate with customers and the project team to translate requirements into functional, user-friendly interfaces.
• Running idea and design workshops where necessary.
• Create wireframes and low fidelity mock-ups, drive the review and approval of those designs with both customer and internal stakeholders.
• Review and test the delivered software ensuring that the implementation is usable and adheres to mobile design principles.
• Analyze the testing of those UIs with customers and feedback into the iterative design process where necessary.
• Keep up to date with usability industry trends and best practices and inspire the rest of the project team continually to improve the design of the mobile application.
• Document your solutions, ideas and best practices and tips.

About the ideal candidate:

• A degree in UX/UI Design or related field, or with other significant UX industry experience.
• Experience as a UX/UI designer. You should be able to demonstrate a portfolio of designs across more than one project.
• Mobile-first design knowledge and experience, including tablet applications. Aware of mobile usability best-practices, techniques for handling multiple-form factors and mobile human computer interaction.
• Strong creativity and visual design skills. Able to present new designs to customers and internal stakeholders.
• Aware of low and high-fidelity design practices and experienced in their application.
• Accessibility and responsiveness aware.
• Familiar with Figma, Sketch, Zeplin and the Adobe product suite.
• Familiarity with end-user testing, observation and analysis.
• Familiar with the Atlassian product suite: Confluence, Jira.
• Familiar with Agile development processes.
• Excellent communication and interpersonal skills, great team spirit, taste for coaching/mentoring, multicultural approach, good analytical and conceptual thinking, customer focus.
• Experience in the travel industry would be a plus.
• English spoken and written is mandatory due to you have to talk with internal and external customer in US, UK, AU and others countries.

What we can offer you:

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work hybrid.

• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

Working at Amadeus, you will find:

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
Application process:
The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!

Diversity & Inclusion