Colombia Job Openings
S-workz
Bilingual Customer Service Representative
Medellín
FULL TIME
October 21, 2024
Location: On site Medellín
9am - 6 pm, Monday to Friday first month, after Tuesday to Saturday
Company brief
We are Sworkz, a nearshoring company headquartered in Miami, FL. with operations in Medellín, Colombia. Launched in November 2021, our long-term goal is to match US businesses’ growth with positive impact. In Sworkz you'll find more than a workplace! We promote a creative environment where all ideas are welcome, leaders are eager to help you grow and co-workers will support you every step of the way.
Job Summary:
We are seeking a proactive and highly organized Virtual Assistant to support our team with a variety of administrative tasks. The ideal candidate will be detail-oriented, able to handle multiple tasks simultaneously, and possess excellent communication skills. This role is essential for ensuring smooth operations and supporting various business functions from a remote location.
Key Responsibilities:
- Manage and organize schedules, appointments, and meetings for executives or team members, including coordinating logistics and preparing necessary materials.
- Handle email correspondence and communications, including drafting, responding, and prioritizing messages as needed.
- Perform data entry and maintain accurate records, including updating databases, preparing reports, and managing documentation.
- Assist with project management tasks, including tracking progress, setting reminders, and coordinating with team members.
- Conduct research and gather information to support various business needs, including market research and competitive analysis.
- Prepare and edit documents, presentations, and reports, ensuring accuracy and adherence to company standards.
- Provide customer support by responding to inquiries, resolving issues, and managing client interactions professionally.
- Perform other administrative tasks and special projects as required, and other activities the company may require from you.
- Proven experience as a Virtual Assistant or in a similar administrative role
- Excellent organizational and time-management skills, with the ability to prioritize tasks and meet deadlines
- Strong written and verbal communication skills, with a professional and courteous demeanor
- Proficiency in Microsoft Office Suite (Word, Excel, Power Point) and Google Workspace (Docs, Sheets, Slides)
- Familiarity with project management tools (e.g., Asana, Trello) and communication platforms (e.g., Slack, Zoom)
- Ability to work independently with minimal supervision and handle sensitive information with discretion
- High school diploma or equivalent; associate’s or bachelor’s degree in Business Administration or related field preferred
- Monday to Friday First month, after Tuesday to Saturday
- 47 hours per week contrato indefinido (we usually work less)
- Free PAC Sura + Free Body tech gym
- Full paid training
- USA calendar
- USA Client Shift
- Onsite in Medellin, Mall Vizcaya
Language:
- English (Preferred)
- Medellín, Antioquia (Preferred)
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