• Prepare and conduct communications needs assessments for the country office (e.g., for projects, the country programme, and corporate change initiatives).
• Draft and edit the country office communications and outreach strategy based on country office strategic priorities and the UNDP External Communications Action Plan.
• Provide communication input during the project and programme formulation stage to integrate communication needs and strategies in all aspects of UNDP development program.
• Maintain increased coverage and understanding of the UNDP’s work in the country or practice area through local and global media stories as guided by the UNDP External Communications Action Plan.

• Identify and develop storylines for publications, and draft substantive articles that contribute to and generate conversations on key development issues.
• Coordinate and manage the country office publication activities, such as content management in line with corporate guidelines.
• Liaison with and maintain a database of contact details for journalists.

• Provide support in implementing country office digital communication strategy.
• Generate content for the web site and other social media platforms to ensure consistency and better outreach.

• Promote and maintain public information campaigns on UNDP activities.
• Collect and package information for donor review in collaboration with programme staff and supervisor to support campaign and advocacy initiatives.
• Organize roundtable discussions, press conferences, briefing sessions, interviews, launches to engage stakeholders.
• Support “One UN” agenda in line with UNDP’s Campaign and Advocacy agenda.
• Ensure access of journalists to subject-matter experts and UNDP spokespeople; and provide newsworthy information to the national public.

• Identify and synthesize best practices and lessons learned directly linked to programme country goals and activities.
• Provide sound contributions to knowledge networks and communities of practice including corporate communications repositories.
• Provide training, consultancy, and advice to UNDP staff on internal and external knowledge management.
• Maintain UNDP’s Intranet on country office activities for internal knowledge sharing; and share relevant knowledge products with external stakeholders through corporate website.
• Work with the Programme teams to ensure all knowledge products are captured, updated, readily available and in the right order, as and when necessary.

• ACHIEVE RESULTS - LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work.
• THINK INNOVATEVELY - LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking.
• LEARN CONTINUOUSLY - LEVEL 2: Go outside comfort zone, learn from others and support their learning.
• ADAPT WITH AGILITY - LEVEL 2: Adapt processes/approaches to new situations, involve others in change process.
• ACT WITH DETERMINATION - LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously.
• ENGAGE AND PARTNER - LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships.
• ENABLE DIVERSITY AND INCLUSION - LEVEL 2: Facilitate conversations to bridge differences, considers in decision making.

• BUSINESS DIRECTION & STRATEGY
  • SYSTEM THINKING: Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
• BUSINESS MANAGEMENT
  • COMMUNICATION: Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience • Ability to manage communications internally and externally, through media, social media and other appropriate channels.
  • PORTFOLIO MANAGEMENT: Ability to select, prioritize and control the organization’s programmes and projects, in line with its strategic objectives and capacity; ability to balance the implementation of change initiatives and the maintenance of business-as-usual, while optimizing return on investment.

• COMMUNICATIONS
  • DIGITAL ASSET MANAGEMENT: Ability to use digital asset management (DAM) systems to effectively store, share and organize digital assets such as images, videos and other media.
  • MULTIMEDIA WRITING/EDITING: Ability to create and/or edit written content for multimedia.
  • SOCIAL MEDIA MANAGEMENT: Ability to represent and promote the UNDP brand in virtual communities and networks.
  • WRITING AND EDITING: Ability to create and/or edit written content in different UN languages.

• Advanced university degree (master's degree or equivalent) in communication, journalism, international relations, public administration, or related field is required, or
• A first-level university degree (bachelor’s degree) in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.

• Minimum of 2 years (with master’s degree) or 4 years (with bachelor’s degree) of relevant experience at the national or international level in public relations, advocacy, or communications.
• Experience in the use of computers and office software packages (MS Word, Excel, etc.). and advanced knowledge of web-based management systems such as ERP.

• Additional experience (at least 8 years) supervising comprehensive communications management is highly desirable.
• Experience dealing with local and national media is an advantage.
• Experience in internal and external communications to the organization is an advantage.
• Experience and management of Organizational Brand.
• Experience in communications management at the local and national level.
• Experience in communications with a differential and gender approach is an advantage.
• Experience working with UNDP is a distinct advantage.

• Fluency in Spanish and working knowledge of English are required.